activity description
The repayment range supplied for this role is an estimate based totally on available market information. The actual quantity might also vary thinking about the candidate's knowledge, skills, capabilities, and geographic location. if you have questions, please speak the ability and info of our compensation philosophy with your recruiter.
about our 2026 summer season Internship application
be part of our summer internship software, spanning from might also 26th, 2026 to August 7th, 2026. gain helpful enjoy through significant tasks along our modern, answers-driven groups. raise your expert growth with possibilities for expert development, senior management Q&A, volunteer initiatives, networking/social occasions, and greater!
What you may count on running in the IT guide professional Intern position
As an IT support specialist Intern, you will advantage fingers-on revel in imparting technical help to end users throughout an expansion of systems and devices. in this function, you'll help with on-site and far off help, troubleshoot hardware and software issues, and help keep dependable IT operations throughout the enterprise. you may work intently with experienced help professionals to remedy tickets, file solutions, and take part in large IT tasks which include machine improvements and cloud migrations. This internship offers an opportunity to expand actual-global IT skills whilst handing over professional, purchaser-focused aid in a quick-paced environment.
duties
presents technical guide on-website and remotely; assist walk-in clients as wished, creating tickets for all problems.
Responds to and resolves IT guide tickets within the defined SLA, making sure timely resolution and conversation.
Troubleshoots troubles with laptops, computer systems, printers, networks, servers, telephones, and capsules.
Shadows guide experts in troubleshooting network connectivity and device access troubles.
Assists with handling IT system stock, which includes tracking, organizing, and updating asset facts.
keeps a purchaser-focused technique via speaking definitely and professionally with cease users.
Conducts primary and intermediate schooling periods for cease-users.
Contributes to large IT tasks inclusive of gadget improvements, device installations, cloud migrations, and extra.
minimal qualifications
presently pursuing an partner’s or Bachelor’s degree in statistics generation, computer technological know-how, or a associated subject.
fundamental understanding of computer hardware, working structures, and networking standards.
strong interest in IT assist and hassle-solving.
high-quality verbal exchange and teamwork abilities.
potential to manage time efficiently and preserve interest to element.
skillability with Microsoft technology which include windows OS, Microsoft 365, and energetic directory.
capacity to work independently and manage multiple priorities.
legitimate driver’s license with dependable transportation.
desired qualifications
Familiarity with Microsoft 365, home windows OS, or assist table gear.
preceding internship, college task, or part-time revel in in IT support.
CompTIA A+ or similar entry-stage certification (in development or finished).
enjoy supplying customer support in any potential.