Job Summary:
We are seeking a skilled and experienced NetSuite Enablement Trainer to join our organization. As a NetSuite Enablement Trainer, you will be responsible for training and enabling internal partners on the effective utilization of NetSuite Suite Success and non- Suite Success. Your primary focus will be to design and deliver comprehensive training programs that enhance users' understanding and proficiency in NetSuite functionalities. You will work closely with cross-functional teams, including project managers, and subject matter experts to identify training needs, develop training materials, and facilitate engaging training sessions.
Responsibilities:
- Collaborate with internal partners to understand business processes, system requirements, and training needs for NetSuite implementation and ongoing usage.
- Develop comprehensive training programs and materials, including user guides, training manuals, presentations, and e-learning modules, tailored to different user roles and proficiency levels.
- Conduct instructor-led training sessions, workshops, and webinars to educate end-users on NetSuite functionalities, best practices, and system navigation.
- Deliver engaging and interactive training sessions that incorporate real-world scenarios, hands-on exercises, and practical examples to enhance users' learning experience.
- Monitor and evaluate training effectiveness through assessments, feedback surveys, and user performance metrics to identify areas of improvement and make necessary adjustments to training programs.
- Provide ongoing support and guidance to users by addressing their queries, troubleshooting issues, and offering solutions to maximize their productivity and efficiency in utilizing NetSuite.
- Stay up-to-date with the latest updates and enhancements in NetSuite functionality and incorporate them into training materials and sessions.
- Collaborate with the internal team to ensure system documentation and training materials are kept up-to-date and aligned with system changes and updates.
- Continuously improve training processes, methodologies, and materials to enhance the overall training experience and knowledge retention.
Requirements:
- Proven experience as a NetSuite Enablement Trainer or similar role, with a strong understanding of NetSuite functionality and modules.
- In-depth knowledge of NetSuite implementation, configuration, and administration processes.
- Excellent instructional design and training delivery skills, with the ability to create engaging and effective training materials.
- Strong presentation and facilitation skills, with the ability to communicate complex concepts clearly and effectively to diverse audiences.
- Proficient in using training tools and technologies, e-learning platforms, and multimedia software.
- Strong problem-solving and analytical skills, with the ability to identify training gaps, evaluate training effectiveness, and propose improvements.
- Outstanding interpersonal and communication skills, with the ability to build rapport with end-users and stakeholders at all levels.
- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- Relevant certifications in NetSuite or instructional design (e.g., NetSuite Certified Administrator, Certified Technical Trainer) are a plus.
Location:
- PH - Remote
- Flexible working hours