Operations Analyst I

Location: Minneapolis, MN

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

A role you will love

We are a global business with an entrepreneurial spirit, and we are proud of that. What that comes with is a fast-paced, technology-focused environment so you will be deadline-driven with the ability to adapt quickly and embrace the pace of change we often work at. You will also be an individual who can maintain a level of accuracy and professionalism while utilizing software in a traditional office environment.

As an Operations Analyst I, you will be responsible for daily production workflow and processes. There will also be times where it may be necessary to troubleshoot various user access issues and provide technical support as it relates to our applications.

Some of your key responsibilities may include:

• Ensuring that daily production is processed timely while adhering to standard operating procedures
• Ensuring adherence to governance regulations and policies
• Perform complex review of files
• Working alongside a fully remote team to deliver outstanding customer service
• Understand your internal and external customer’s needs so that work is prioritized while brainstorming potential efficiencies

What will you bring to the role?

As you’ve probably gathered by now, we are looking for somebody with a real passion for customer service and will have the ability to work collaboratively with various stakeholders to achieve client success.

Other key skills required for the role include:

• Minimum of 1 year of experience in Operations or equivalent experience
• Previous Corporate Trust and financial services experience
• Excellent verbal, written, and interpersonal communication skills
• Proficient with Microsoft Outlook and Excel
• Ability to work independently
• High attention to detail
• emBTRUST knowledge is a plus

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

Compensation. The typical base pay range for this role is $41438 - $53000. This base pay range is specific to these locations and may not be applicable to other locations.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

A company to be proud of We're a global leader in financial administration with over 12,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
A diverse and inclusive place to work At Computershare we value diversity and welcome applications from everyone, believing that an equal and inclusive culture is key to excellent results. One of the greatest advantages for our organisation is the talent and diversity of our people and we strive to ensure all our employees have an equal opportunity to contribute their ideas, bring their personality to their work and showcase their skills. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

Originally posted on Himalayas

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