This is a remote position.
Job Overview:
We are looking for a Lean-Pro Operations Manager & Executive Assistant to act as a real-time execution partner supporting a fast-moving, AI-driven platform. This role is less advisory and more operational. This will work closely with the Founder to ensure priorities are executed quickly, workflows are followed accurately, and client communication remains clear and professional. The role requires strong organizational skills, disciplined execution, and consistent responsiveness. The ideal candidate is comfortable working in a structured environment, following defined processes, participating in ongoing platform training, and maintaining high attention to detail while supporting day-to-day operations.
Responsibilities:
Operational Execution & Workflow Management
- Execute daily operational priorities and ensure tasks move forward without delays.
- Manage scheduling, calendar coordination, and workflow follow-through.
- Track action items and ensure deadlines and commitments are met.
Client Communication & Coordination
- Handle precise client-facing communication through email, messaging platforms, and scheduling systems.
- Maintain professional and timely responses to ensure a smooth client experience.
- Coordinate meetings, updates, and operational follow-ups.
Platform Operations & Training Participation
- Participate in required platform training and testing, including Mojo AI system workflows.
- Support the implementation and execution of AI-driven processes and tools.
- Follow defined operational processes and maintain strict adherence to platform guidelines.
Operational Support & Process Compliance
- Monitor ongoing workflows to prevent operational bottlenecks.
- Maintain organized documentation, task tracking, and project updates.
- Ensure consistent responsiveness and operational continuity during working hours.
Requirements
- 3–5 years of experience in operations, executive assistance, project management, or Chief of Staff–type roles.
- Strong experience supporting executives or founders in fast-paced environments.
- Excellent written and verbal English communication skills for client-facing interactions.
- High attention to detail with the ability to follow structured workflows and processes.
- Comfortable working with digital platforms, AI tools, and automation systems.
- Reliable availability during working hours with the ability to respond quickly to operational needs.
- Proficiency with productivity tools such (Google Workspace, Zoom, messaging platforms, and scheduling tools)
- Experience working with AI-assisted tools or automation platforms is preferred.