Payroll Advisor (Fixed Term Contract)

To create better outcomes and bring experience to a team of administrators, providing support through a positive training and coaching environment. Ensure case work is completed in line with service level agreements and scheme rules and provide a continually improving level of customer service. Job title: Payroll Advisor (Fixed Term Contract) Job Description: Payroll Advisor – Fixed term contract Purpose of the Role The Payroll Advisor will play a key role in supporting the Payroll Lead with all South African statutory payroll obligations. This includes ensuring accurate payroll processing, compliance with legislative requirements, and timely submission of statutory returns. The role will also provide hands‑on assistance with resolving system issues, statutory reconciliations, and any operational needs required by the Payroll Lead. Key Responsibilities: - Support the Payroll Lead with all statutory compliance activities, including:- AA88s - UIF documentation and submissions - EMP201 and EMP501 preparation, balancing, and submissions - COID/Workmen’s Compensation submissions and annual returns - Tax Directives - Assist with the preparation, validation, and submission of SARS statutory returns, including IRP5/IT3(a) certificates and E@syFile uploads. - Resolve payroll system errors and statutory discrepancies to ensure accurate and compliant payroll processing. - Collaborate with HR, Finance, and Systems teams to address issues impacting statutory calculations or submissions. - Perform monthly statutory reconciliations, including PAYE, UIF, SDL, and ETI. - Support mid‑year and year‑end SARS submissions, ensuring deadlines are met and data is accurate. - Maintain accurate employee tax and statutory records, ensuring correct application of tax directives, fringe benefits, and legislative changes. - Assist with internal and external audits by preparing required payroll documentation and statutory evidence. - Monitor legislative updates and ensure payroll processes remain compliant with South African tax and labour laws. - Provide guidance and support to employees and internal stakeholders regarding statutory payroll queries. - Offer any additional operational or compliance support required by the Payroll Lead to ensure smooth payroll delivery. Professional Know-How:- Minimum Qualification: - Matric (Grade 12) required - Relevant tertiary qualification in Payroll, HR, Finance, or related field preferred. Minimum Experience:  - Minimum 3–5 years’ experience in South African payroll processing with strong statutory compliance exposure. - Solid understanding of SARS requirements, EMP201/EMP501 submissions, ETI, UIF, SDL, and BCEA. - Experience using payroll systems (e.g. SAP, Workday, or similar). - Strong working knowledge of SARS eFiling and E@syFile. - Experience resolving payroll system errors and statutory discrepancies. Skills & Competencies - Strong attention to detail and high level of accuracy. - Excellent understanding of South African payroll legislation. - Analytical and problem‑solving skills, especially in statutory reconciliation. - Ability to work under pressure and meet strict deadlines. - Strong communication and stakeholder‑management skills. - Proactive, organised, and able to work independently. Contract Duration - Fixed‑Term Contract: [3 – 6 Months] - Possibility of extension based on business needs and performance. CAPITA VALUES - Implement and practice the Capita Values through practical application of the behaviours required as a VALUES champion and actively pursue our promise of a great experience again and the purpose of helping to enable others. About us Capita is an award-winning contact centre service company with fully hosted global delivery centres trusted by global leading brands to transform their Customer Experience. We’re here to help get you to your future — whether it’s to gain worldclass customer service experience or grow with our variety of skills and experiences, we are here for you! If you have the ambition to go far and the imagination to see beyond the ordinary, there’s no better place to be. Our services span multiple sectors, locations and businesses from retail industry, healthcare, government education to employment, working together to create better outcomes for all. Our Mutual Park Offices boasts a 6-star green rating aligning with our carbon neutral strategy and offers our team improved facilities, amenities and multi-faceted transport options. The on-site benefits include a gym, a doctor and clinic, a creche, multiple restaurants and food stores, a pharmacy, a hairdresser and a spa. What’s in it for you? - Competitive Basic salary - Global Colleague Networks: We provide opportunities for participation in global colleague networks, fostering a sense of community and collaboration. - Community Engagement: We offer 8 hours for opportunities to give back to the community through our socio-economic development programmes. - Annual Leave: We provide annual leave days more than statutory requirements, ensuring our employees have ample time to rest and rejuvenate. - International Exposure: We provide opportunities for international exposure, broadening our employees’ horizons and experiences. - Development and Growth: We offer numerous opportunities for development and growth, helping our employees to reach their full potential. What we hope you’ll do next Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. Please upload an up-to-date CV which highlights your relevant experience. What will happen next? - Your application will be reviewed. - If your application is successful, you will be invited to an interview with a member of the recruitment team. IMPORTANT The shortlisted candidates are subject to be assessed using relevant assessment tools based on the needs and requirements of the role. Capita South Africa adheres to the principles of the Employment Equity Act and preference will be given to candidates in line with the business’ EE targets and goals. Attach your most recent CV indicative of the criteria as advertised. No late applications will be considered Closing date: Midnight 15 April 2026 Location: Cape Town, South Africa Time Type: Full time Contract Type: Fixed Term (Fixed Term)