Key Responsibilities:
Data Management & Reporting
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Review and upload field data from JotForm submissions to Monday.com daily.
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Ensure data entries are complete, accurate, and properly labeled for tracking and reporting.
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Assist the Project Manager with preparing client-facing summaries, PDFs, and supporting documentation.
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Maintain well-organized digital records of all project documentation and field data.
Coordination & Communication
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Act as a liaison between field technicians and internal teams to ensure clear, timely data submissions.
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Communicate with customers to request and collect missing data (e.g., KMZ files, central office addresses).
Permitting & External Communication
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Serve as a liaison between Authorities Having Jurisdiction (AHJs) and the engineering team.
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Monitor and follow up on project timelines, revision requests, and approvals from permitting agencies.
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Facilitate the submission of permit applications and track status updates to support proactive planning.
Workflow Oversight & QA
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Regularly review Monday.com boards to identify and resolve discrepancies.
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Ensure all project data aligns with internal standards and customer requirements.
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Support operational teams by maintaining material trackers and assisting with administrative project tasks.
Qualifications:
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Proficiency with project management tools (e.g., Monday.com) and data platforms (e.g., JotForm, Excel).
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Strong written and verbal communication skills.
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Detail-oriented and highly organized with a proactive mindset.
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Ability to manage multiple priorities and interface with engineering, permitting, and field teams.
Preferred Experience (Not Required):
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Familiarity with telecom permitting processes.
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Experience working with utility companies, broadband providers, or local AHJs.
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Understanding of fiber engineering terms
- 2+ years of experience in project coordination, telecom, construction, or related field