Note: The job is a remote job and is open to candidates in USA. VitalCaring Group is a leading provider of home health and hospice services, committed to fostering a culture of support and excellence. The Account Manager will build and maintain relationships with referral sources, ensuring seamless connections for patient care and driving growth in the territory.
Responsibilities
• Proactively develop and sustain relationships with existing referral sources, including physicians, hospitals, senior living communities, and other healthcare providers, primarily through in-person visits to foster trust and collaboration
• Regularly identify and pursue new referral sources by cold calling and attending community networking events to build a diverse and expanding pipeline
• Meet or exceed specific referral targets, with a focus on consistently growing your territory and maintaining high levels of activity
• Serve as the primary point of contact for referral partners, ensuring they receive timely updates and excellent service that encourages ongoing referrals
• Collaborate with operational partners to coordinate patient care and ensure seamless service delivery based on referral source feedback
• Track daily productivity through effective CRM management
• Engage in community outreach, educational events, and professional networking to raise awareness of VitalCaring’s services and create new opportunities
Skills
• Proactively develop and sustain relationships with existing referral sources, including physicians, hospitals, senior living communities, and other healthcare providers, primarily through in-person visits to foster trust and collaboration
• Regularly identify and pursue new referral sources by cold calling and attending community networking events to build a diverse and expanding pipeline
• Meet or exceed specific referral targets, with a focus on consistently growing your territory and maintaining high levels of activity
• Serve as the primary point of contact for referral partners, ensuring they receive timely updates and excellent service that encourages ongoing referrals
• Collaborate with operational partners to coordinate patient care and ensure seamless service delivery based on referral source feedback
• Track daily productivity through effective CRM management
• Engage in community outreach, educational events, and professional networking to raise awareness of VitalCaring's services and create new opportunities
• A proactive, self-starter attitude with a demonstrated ability to hunt for new business opportunities and develop new referral partnerships
• Comfort with field work, including face-to-face meetings and networking within healthcare communities
• Exceptional relationship-building skills, able to establish trust quickly and maintain strong, professional rapport over time
• Goal-oriented with a proven track record of hitting or exceeding targets in a sales or account management role
• Highly organized, disciplined, and capable of managing a dynamic schedule that balances client meetings, prospecting, and reporting
• Excellent communication skills, both in person and virtually, with a focus on customer service and solution finding
Benefits
• Medical, Dental & Vision
• Pharmacy Benefits
• Virtual & Mental Health Support
• Flexible Spending Accounts (FSAs) & Health Savings Account (HSA)
• Supplemental Health & Life Insurance
• 401(k) with Company Match
• Employee Referral Program
• Prepaid Legal Plans
• Identity Theft Protection
• Paid Time Off
• Pet Insurance
• Tuition & Continuing Education Reimbursement
Company Overview
• VitalCaring Group is a Medicare-certified home healthcare agency that provides home healthcare services. It was founded in 2003, and is headquartered in Kissimmee, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://vitalcaring.com/.
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