Note: The job is a remote job and is open to candidates in USA. Bullhorn is a company focused on creating an incredible customer experience through high-quality products and services. The AI Workforce Advisor is responsible for driving product adoption and growth within existing customers, building relationships, and identifying opportunities for digital workforce solutions.
Responsibilities
- Conducting onsite visits with customers to observe workflows, build relationships, and identify where digital workforce solutions can create the most impact
- Driving product adoption within newly onboarded accounts by coaching customer teams and embedding new workflows into their day-to-day operations
- Monitoring account health and product utilization across your book and proactively reaching out to accounts that need support
- Identifying and developing internal champions within accounts who can drive adoption from the inside
- Introducing digital workforce capabilities to new stakeholders and teams within existing accounts to expand usage
- Maintaining accurate account records, activity logs, and next steps in Salesforce after every customer interaction
- Documenting and sharing customer success stories to support broader team enablement and reporting
Skills
- 1–3 years of experience in Staffing account management, account executive, or a client-facing role
- Energized by in-person relationship building — being onsite with customers is something you look forward to
- Naturally curious about how businesses operate and can quickly understand a customer's workflows and priorities
- Follow a defined process with discipline before trying to change it — you understand that consistency creates results
- Coachability, growth-oriented, and actively seek and apply feedback
- Organized and detail-oriented: you log your activity, track your accounts, and follow through on commitments
- Genuine interest in AI and automation and want to understand how these tools create real business value
Benefits
- Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
- Unlimited Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Lucrative Employee Referral Program (eligible for prior to your first day)
- Company-wide mentor program
Company Overview
- Bullhorn provides cloud-based CRM solutions for companies in business services industries. It was founded in 1999, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is http://www.bullhorn.com.
Company H1B Sponsorship
- Bullhorn has a track record of offering H1B sponsorships, with 1 in 2025, 6 in 2024, 5 in 2023, 3 in 2022, 8 in 2021, 23 in 2020. Please note that this does not guarantee sponsorship for this specific role.