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Join arenaflex – A Global Leader Shaping the Future of Logistics
At arenaflex, we power the movement of goods across borders, connecting businesses and consumers in an ever‑changing global marketplace. Recognized as a pioneer in transportation and supply‑chain innovation, arenaflex combines cutting‑edge technology with a human‑first culture to deliver speed, reliability, and transparency. Our commitment to excellence is matched only by our dedication to the professional growth of every team member. If you thrive in a fast‑paced, collaborative environment and are eager to make a tangible impact on international trade, your next career chapter begins here.
Position Snapshot
Job Title: Remote Customs Trade Coordinator – Data Entry Specialist
Employment Type: Full‑Time (8‑hour shift)
Location: Remote – based in New York, USA (eligible for U.S. work authorization)
Compensation: $20–$30 per hour, commensurate with experience, plus a comprehensive benefits package.
Why This Role Matters
Customs compliance is the backbone of international shipping. As a Customs Trade Coordinator at arenaflex, you’ll be the critical liaison ensuring that every shipment meets U.S. Customs regulations, that documentation is flawless, and that our clients experience seamless, on‑time delivery. Your meticulous data‑entry skills and keen eye for detail will help protect the company from costly penalties, streamline border clearance, and maintain the high service standards that arenaflex is celebrated for.
Core Responsibilities
- Accurate Data Entry & Documentation: Input and verify customs clearance information from internal systems, standard operating procedures (SOPs), customs codes, and client portals. Ensure all entries are error‑free and align with regulatory requirements.
- Customer Service Excellence: Provide prompt, courteous assistance to internal and external customers. Resolve inquiries related to customs documentation, shipment status, and compliance procedures.
- Import Documentation Management: Compile, review, and submit import paperwork—including commercial invoices, packing lists, and certificates of origin—to U.S. Customs and Border Protection (CBP) and other governmental agencies.
- Record‑Keeping & Auditing: Maintain up‑to‑date shipment records in accordance with internal audit standards and external regulatory mandates. Conduct periodic reviews to identify and correct discrepancies.
- Regulatory Adherence: Stay current with global import/export regulations, ensuring all shipments comply with both domestic and international trade laws.
- Cross‑Functional Collaboration: Partner with internal teams such as Operations, Finance, Sales, and other arenaflex divisions to coordinate data flow, resolve bottlenecks, and deliver a unified service experience.
- Financial Shipment Processing: Support the processing of corporate financial shipments, including invoicing and payment reconciliation.
- Remote Filing & Reporting: Manage electronic filing of customs documentation, generate compliance reports, and assist with any ad‑hoc analytical tasks.
- Policy Implementation: Ensure all departmental and corporate policies are followed, and proactively suggest improvements to increase efficiency and accuracy.
- Continuous Improvement: Identify opportunities for automation, process refinement, and best‑practice adoption, contributing to the evolution of arenaflex’s customs workflow.
Essential Qualifications
- Education: Minimum of a Bachelor’s degree in Business, International Trade, Logistics, or a related field.
- Experience: At least six months of professional experience in data entry, logistics, or a related administrative role is preferred, but recent graduates with strong analytical abilities are encouraged to apply.
- Technical Skills: Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and experience using data‑entry platforms; familiarity with Viewpoint or similar enterprise resource planning (ERP) systems is advantageous.
- Communication: Excellent written and verbal communication skills; ability to convey complex information clearly to both internal teams and external partners.
- Organizational Abilities: Demonstrated capacity to handle high‑volume workloads, prioritize tasks, and meet tight deadlines with minimal supervision.
- Problem‑Solving: Strong critical‑thinking skills; ability to troubleshoot documentation discrepancies and propose effective resolutions.
- Integrity & Confidentiality: Commitment to handling sensitive trade data with the highest level of confidentiality and ethical standards.
Preferred Qualifications & Add‑Ons
- High School Diploma (HS) or GED, supplemented by relevant certifications in customs compliance (e.g., Certified Customs Specialist).
- Previous exposure to international trade regulations, customs brokerage, or freight forwarding environments.
- Experience working remotely in a self‑directed capacity, demonstrating time‑management discipline and proactive communication.
- Knowledge of additional languages (Spanish, Mandarin, etc.) to support multilingual client interactions.
- Familiarity with cloud‑based collaboration tools (e.g., Slack, Teams, SharePoint) and digital workflow automation platforms.
Key Skills & Competencies
- Attention to Detail: Precision in data entry and document review to avoid costly customs errors.
- Customer‑Centric Mindset: Ability to anticipate client needs and deliver service that exceeds expectations.
- Analytical Thinking: Comfort interpreting regulatory guidelines and applying them to real‑world shipment scenarios.
- Team Collaboration: Strong interpersonal skills for partnering across functional lines and building trust with external partners.
- Adaptability: Flexibility to adjust to evolving trade policies, technology upgrades, and shifting operational priorities.
- Self‑Motivation: Proactive approach to tasks, with a focus on continuous learning and professional development.
Compensation, Benefits & Perks
Competitive Pay: $20–$30 per hour, based on experience and skill set.
Benefits Package:
- Medical, dental, and vision insurance with employer contributions.
- Retirement savings plan (401(k)) with company matching.
- Paid Time Off (PTO) and paid holidays to promote work‑life balance.
- Remote‑work stipend for home‑office equipment and internet expenses.
- Access to continuous learning platforms, industry certifications, and internal training programs.
- Employee assistance program (EAP) for mental‑health and wellness support.
- Performance‑based bonuses and recognition awards.
Career Growth & Development at arenaflex
Joining arenaflex means becoming part of a global talent network where upward mobility is encouraged. As you master customs coordination, you’ll have pathways to advance into senior compliance roles, operations management, or specialized trade‑policy analysis positions. Our internal mobility program, mentorship opportunities, and quarterly career‑development workshops empower you to set and achieve ambitious professional goals.
Our Culture – People First, Innovation Always
At arenaflex, we champion a culture that blends high performance with genuine care for each individual. Our core values—Integrity, Collaboration, Innovation, and Customer Obsession—guide everything we do. Remote employees enjoy regular virtual town halls, cross‑regional team‑building activities, and a supportive network of mentors. We celebrate diversity, encourage curiosity, and recognize that every voice adds value to our collective success.
How to Apply
If you are ready to play a pivotal role in global trade, bring your meticulous data‑entry expertise to a world‑class logistics leader, and grow alongside a team that values your contributions, we want to hear from you. Click the link below to submit your application, resume, and a brief cover letter outlining why you are the ideal fit for this remote customs trade coordinator role at arenaflex.
Apply Now – Join arenaflex Today!
Closing Statement
At arenaflex, every shipment is a promise we keep, and every team member is a guardian of that promise. By joining us as a Remote Customs Trade Coordinator, you’ll directly influence the efficiency, compliance, and reputation of a global logistics powerhouse. Take the next step in your career—apply now and become a driver of seamless international trade.