Note: The job is a remote job and is open to candidates in USA. Super Technology Solutions, Inc. is seeking a Cybersecurity Engineer for a contract position. The role involves administering and maintaining security tools, ensuring accurate asset inventory, and responding to customer inquiries while managing various security systems.
Responsibilities
• Administer and Maintain EDR Tools, Tune detection rules to reduce false positives and improve threat visibility for each covered locality
• Ensure asset inventory is accurate and up to date for each covered locality
• Regularly update the EDR platform and agents to the latest versions
• Review and adjust security policies
• Conduct health checks to ensure the EDR system is functioning properly
• Investigate and remediate unexpected agent behavior
• Ensure that Integrations are working as required and troubleshoot when issues are identified
• Administer and Maintain Vulnerability Management System, Maintain and update the vulnerability management platform and agents
• Conduct health checks to ensure the VMS system is functioning properly
• Tune scan policies to reduce false positives and improve accuracy for each covered locality
• Ensure asset inventory is accurate and up to date for each covered locality
• Configure and schedule scans for each covered locality
• Investigate and remediate unexpected agent behavior
• Ensure that integrations are working as required and troubleshoot when issues are identified
• Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC
• Maintain and update the Remote Monitoring and Management platform and agents
• Accurately document customer interactions, troubleshooting steps, and resolutions
• Escalate complex or unresolved issues as needed
• Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed
Skills
• Administer and Maintain EDR Tools
• Administer and Maintain Vulnerability Management System
• Experience in information security, with a focus on security technologies
• Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner
• Ability to work independently and as part of a team
• Excellent organizational skills and attention to detail
• Relevant certifications preferred
Company Overview
• Super Technology Solutions, Inc. It was founded in 2007, and is headquartered in Brooklyn, New York, USA, with a workforce of 11-50 employees. Its website is https://supertsi.com.
Company H1B Sponsorship
• Super Technology Solutions, Inc has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 4 in 2023, 4 in 2022, 9 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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