Note: The job is a remote job and is open to candidates in USA. VSC Fire & Security is a premier provider of fire protection and life-safety solutions across the Southeast. They are seeking an Enterprise Service Coordinator to manage customer relations and ensure service agreements are met.
Responsibilities
- Create, distribute, and bill incoming orders from Enterprise customers and maintains customer expectations to meet service agreements
- Serve as one of the direct points of contact for Enterprise customers
Skills
- One to three (1-3) years of industry related work experience
- Manage customer relations using excellent communication and sales skills for internal and external customers
- Leveraging outstanding analytical and planning skills combined with strong leadership skills
- Knowledge and aptitude for conflict resolution, organizational skills, analytical skills, scheduling, building code requirements, and building relationships
- Ability to follow written and verbal instructions
- Exceptional attention to detail and communication skills
- Eagerness for professional development and growth
- Ability to pass various background checks
- Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle
- Associate or bachelor's degree in business or related field
- Industry related management experience
Benefits
- Options for Medical, Dental and Vision insurance for you and your family.
- A 401K plan with a company match.
- PTO and Paid Holidays.
- Opportunities for training and advancement.
- Relevant educational and licensure reimbursement for qualified candidates.
- Health Savings Account (HSA).
- Life Insurance.
- Employee Assistance Program.
- Referral Bonuses.
Company Overview
For more than 65 years, VSC Fire & Security, has partnered with thousands of customers as a trusted contractor for the inspection and installation of fire sprinkler, fire alarm, security, life safety and low voltage systems. It was founded in 1958, and is headquartered in Ashland, Virginia, USA, with a workforce of 1001-5000 employees. Its website is https://vscfire.com/.
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