Note: The job is a remote job and is open to candidates in USA. parcelLab helps leading retailers enhance post-purchase experiences, and they are seeking a Mid-Level Account Executive to join their US sales team. This role involves managing strategic enterprise accounts, leading consultative sales conversations, and driving complex sales processes with senior stakeholders.
Responsibilities
- Build and own a healthy enterprise pipeline across a defined region or account set
- Lead senior-level, consultative conversations focused on business outcomes
- Run deep discovery and translate customer challenges into clear value stories
- Build ROI-driven business cases and commercial proposals
- Navigate complex buying groups, legal and procurement processes
- Coordinate internal teams to move deals forward
- Forecast accurately and communicate clearly with sales leadership
Skills
- Strong experience selling B2B SaaS at enterprise level
- Proven success selling into large retailers or consumer brands
- Track record of closing complex, high-value, multi-stakeholder deals
- Comfortable owning pipeline generation alongside SDR support
- Commercially sharp, with experience building value-based business cases
- Familiar with structured sales methodologies (e.g. MEDDICC)
- Clear, confident communicator with senior executive presence
- Success selling into US markets
- Experience in ecommerce, CX, martech or logistics tech
- Scale-up experience
- Additional European languages
Benefits
- Competitive compensation and commission structure
- Remote-first culture with flexible work environment
- Comprehensive 30-60-90 day onboarding plan in place from the very first day to help you integrate seamlessly with the rest of the company and understand new responsibilities
- Equipped with the latest MacBook or PC, as a digital-first company, you choose whether to work entirely from home, in one of our offices or a mix that suits you. Not close to one of our offices No problem! Find yourself a co-working space instead, and we’ll help cover the costs
- Career development opportunities, including our Leadership Development Program and our Mentorship Program, as well as online language courses and available budgets for further training
- Stay grounded with our free meditation, mindfulness and coaching sessions via our mental wellbeing platform TELUS.health
- Regular company retreats, parcelLab events (in-person and online), local and regional meet-ups, as well as team off-sites
- Be part of a motivated, diverse and international team made up of over 25 different nationalities; and with a great rating for company culture and employee experience on Glassdoor, you’ll love working here!
Company Overview
parcelLab is the only truly global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way. It was founded in 2015, and is headquartered in Boston, Massachusetts, USA, with a workforce of 51-200 employees. Its website is https://parcellab.com/.