Note: The job is a remote job and is open to candidates in USA. Businessolver has been delivering innovative benefits technology and services since 1998, focusing on client needs. The Processing Specialist supports core HR processes by ensuring accuracy, compliance, and providing compassionate service related to benefits and life events.
Responsibilities
- Process condolence requests, including sending packages and updating employee records
- Validate and process POA documentation and L564 Medicare employment verification forms
- Assist with benefit appeals by collecting documentation and ensuring timely submission
- Maintain compliance records and support audits in alignment with QMSCO standards
- Provide empathetic and responsive support for life-event inquiries
Skills
- Bachelor's degree in human resources, Business Administration, or related field (or equivalent experience)
- 1–2 years of experience in HR operations or administrative support
- Basic understanding of benefits processes and compliance requirements
- Strong attention to detail and ability to manage confidential information
- Proficiency in HRIS and Microsoft Office Suite
Benefits
- Comprehensive benefits package
Company Overview
Businessolver is an employee benefits administration technology company. It was founded in 1998, and is headquartered in West Des Moines, Iowa, USA, with a workforce of 1001-5000 employees. Its website is https://www.businessolver.com.
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