Position Overview:
- Location: Remote (Baltimore, MD area, with 80% travel)
- Start Date: Immediate openings available
- Position: Project Manager & Customer Success Specialist
- Company: Workwarp (McGraw Hill)
- Compensation: Competitive salary ($55,000 - $90,000 annually) with bonus plan and benefits
Job Summary:
Join our innovative team and make a meaningful impact on education! As a Project Manager & Customer Success Specialist, you will provide professional learning services and support to clients using McGraw Hill's math solutions, including Reveal Math Core Curriculum, ALEKS, and McGraw Hill Plus. You will develop strong relationships with educators and learners, helping to empower them with the tools and insights needed to achieve academic success.
Key Responsibilities:
- Develop and maintain relationships with Baltimore City Public Schools and serve as primary liaison between the McGraw Hill Math Solutions team and clients
- Collaborate with school and district leaders to develop implementation plans, provide professional learning support, and ensure timely launch and full-year implementation
- Monitor program usage, analyze data, and coordinate with users to adjust classroom practices
- Communicate regularly with school and district leadership to identify barriers, provide solutions, and respond to stakeholder needs
- Coordinate district-wide initiatives, build internal capacity, and scale for student growth
Requirements:
- 5+ years' experience in K-12 math education, with understanding of standards mastery, personalized learning, and data-driven instruction
- Experience as a building or district-level math coach highly desired
- Bachelor's Degree required (Advanced degree in education, math, or educational technology preferred)
- Exceptional written and oral communication skills, with strong presentation skills and ability to interact with diverse stakeholders
- Familiarity with major operating systems, browsers, Zoom, Microsoft Office suite, and internet concepts required
What We Offer:
- Competitive salary and bonus plan
- Comprehensive benefits package, including medical and other benefits
- Opportunity to make a lasting impact on education and empower learners
- Collaborative and dynamic work environment with a friendly team
How to Apply:
If you are a motivated and passionate individual who is committed to making a difference in education, we encourage you to apply! Please submit your application, and we will be in touch to discuss this exciting opportunity further.
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