Note: The job is a remote job and is open to candidates in USA. Signify Technology is a specialized consulting firm that delivers high-impact data and insights solutions. They are seeking a Senior CRM Consultant to serve as a technical leader and client-facing consultant, responsible for CRM solution design, implementation, and client engagement.
Responsibilities
• Design and implement CRM solutions on Creatio for enterprise clients, with exposure to BI/Analytics and EPM practice areas
• Support senior leadership as a trusted advisor to mid-level and senior stakeholders on CRM strategy and customer experience optimization
• Contribute to business development through technical expertise in CRM best practices and solution design
• Manage individual CRM workstreams and smaller engagements while maintaining quality and delivery standards
• Collaborate with and learn from Principal Consultants, developing technical excellence in CRM technologies and professional skills
• Contribute to the evolution of our CRM service offerings, methodologies, and technical capabilities
• Support firm representation at industry events, conferences, and client presentations focused on CRM and customer experience topics
Skills
• Extensive CRM solution delivery experience, from requirements through to deployment
• Prior experience in a CRM-focused consulting / professional services environment
• Experience with CRM data migration, integration, and basic analytics initiatives
• Exposure to marketing automation platforms and customer data platforms (CDPs)
• Demonstrated ability in client relationship management and interest in business development within CRM domain
• Awareness of AI/ML trends and their applications in CRM, customer analytics, and marketing automation
• Strong expertise in custom development on a major CRM platform (Salesforce, Microsoft Dynamics 365, HubSpot, Oracle CX, Creatio)
• Experience in CRM integrations using APIs, middleware, and .NET applications
• Proficiency with C# and .NET frameworks for CRM integrations and custom solutions
• Solid technical skills including SQL, Python, cloud platforms, and database architectures
• Familiarity with complementary BI/Analytics tools (Tableau, Power BI, Einstein Analytics) and EPM solutions
• Bachelor's degree in STEM field or business
• 3-5 years of consulting or industry experience in CRM solutions and customer experience optimization
• Master's degree preferred
Benefits
• Competitive salary
• Remote work flexibility
• Professional development opportunities
• Exposure to cutting-edge CRM technologies
• Collaboration with industry leaders
Company Overview
• Technology Recruitment Company It was founded in 2016, and is headquartered in London, England, GBR, with a workforce of 11-50 employees. Its website is https://www.signifytechnology.com/.