Note: The job is a remote job and is open to candidates in USA. ICUC is a fully remote company focused on delivering social media expertise to brands. The Social Media Content Specialist role involves managing online engagement and content creation for clients, particularly in outdoor and adventure sectors.
Responsibilities
- Moderating and responding to comments across our clients' social channels using their unique brand voice
- Writing thoughtful, engaging content to spark conversations and drive engagement
- Ensuring online communities are safe, respectful, and aligned with client guidelines
- Escalating issues, insights, or trends to the internal team when needed
- Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience
Skills
- Demonstrated, high-level proficiency in English with strong cultural awareness
- Exceptionally strong written communication skills (spelling, grammar, clarity) in English
- You live in the USA and are legally allowed to work here
- You're open and available to work overnights PLUS one additional shift, any day - including weekends
- You've got professional experience managing social platforms, specifically moderating and engaging
- You have genuine interest and enthusiasm to contribute to get people outdoors and vast knowledge of and experience with outdoor activities
- You know how to write for brands and can adapt your tone for different audiences
- You know your way around and the ins and outs of all the major social platforms
- You're organized, reliable, and have excellent customer service instincts
- You have high speed, reliable internet with no data restrictions
- You also have an active Facebook account
Benefits
- 100% remote from day one - and always will be.
- Be part of a creative, supportive, and fast-moving team.
- Work with exciting global brands.
- Be a part of a culture that values real people.
Company Overview
ICUC is a social media management services company delivering content moderation, community management, strategy, and social listening services. It was founded in 2002, and is headquartered in Montréal, Quebec, CAN, with a workforce of 501-1000 employees. Its website is https://icuc.social/.
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