Note: The job is a remote job and is open to candidates in USA. DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands. They are seeking a Sr. Implementation Consultant to drive digital transformation through the implementation of Adobe Workfront, ensuring clients achieve measurable business success and optimizing workflows.
Responsibilities
• Design and configure enterprise-level business process solutions using Adobe Workfront to achieve client business objectives
• Align Workfront with other Adobe products within the content supply chain (e.g., Creative Cloud, Adobe Experience Manager, Campaign, Marketo, Target)
• Lead customers through strategic implementations and develop solution designs that provide strategic value while solving near-term business problems
• Increase the adoption of Workfront by identifying and solving unidentified client problems, significantly enhancing business value
• Create essential implementation artifacts, including project plans, design documents, templates, layouts, queues, custom forms, reports, and more
• Deliver high-quality consulting services for Workfront implementation and go-live success
• Serve as a business process workflow/configuration Subject Matter Expert (SME) for clients and internal stakeholders
• Mentor, coach, and provide knowledge resources and escalation support for clients
• Contribute to the continuous improvement of DEPT®'s product and implementation methodologies
• Be willing and able to travel up to 20% (and occasionally up to $50% for specific engagements) to support client needs
Skills
• A Bachelor's degree and proven business process consulting experience
• 5+ years of experience as an onsite business process/management consultant, specifically with Adobe Workfront
• Understanding and experience with the larger Adobe Experience Cloud suite of products, especially AEM, Adobe Journey Optimizer (AJO), Campaign, Target, and other personalization tools
• A proven track record of delivering end-to-end solutions for enterprise organizations (5,000+ employees)
• Proven ability to develop and document business processes (documentation examples available upon request)
• High technical aptitude, with experience in API-driven integrations, migrations, and enhancements recommended
• Experience working with 3rd party software integrations and proficient in RESTful/GraphQL APIs
• Excellent interpersonal, problem-solving, and relationship skills, including empathy, effective communication, self-awareness, self-regulation, and motivation
• Strong analytical skills to draw connections between disparate problems and solutions
• The ability to work on multiple tasks and prioritize your personal workload effectively
• Leadership skills to drive adoption over complexity and perfection
• A strong desire to learn and teach others
• Experience in change management methodologies is highly preferred
Company Overview
• DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. It was founded in 2016, and is headquartered in Amsterdam, Noord-Holland, NLD, with a workforce of 1001-5000 employees. Its website is https://www.deptagency.com.
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