Note: The job is a remote job and is open to candidates in USA. TRUMPF North America is a family-run, high-tech company looking for forward thinkers to join their team. The Field Service Engineer will travel to customer sites to install, service, troubleshoot, and repair CNC fabricating machine tools, ensuring optimal performance and customer satisfaction.
Responsibilities
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
Skills
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
- Flexible, professional, curious, and bold!
- A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
- Focused on customer service and quality
- Technologically savvy and experienced in software and file management
- Eager to travel 100%
Benefits
- Medical
- Vision
- Dental
- 401K plans
- Parental leave
Company Overview
TRUMPF Inc. is the North American subsidiary of TRUMPF SE + Co. KG. based near Stuttgart, Germany. It was founded in 1923, and is headquartered in Farmington, Connecticut, USA, with a workforce of 501-1000 employees. Its website is https://www.us.trumpf.com.Company H1B Sponsorship
TRUMPF North America has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 5 in 2023, 4 in 2022, 7 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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