• *Must live in or plan to relocate to San Diego or Riverside county for consideration even though this is a remote position**
This is a benefited, full time position working 8-hr shifts anywhere between 7am-8pm on weekdays and 8am-5pm on weekends and holidays. This position is remote but training will be onsite at 4S Ranch for ~3-4 weeks.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
• Nearly a quarter of our employees have been with Scripps Health for over 10 years.
• Scripps is a Great Place to Work Certified company for 2025.
• Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
• Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
• We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
• Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Why Clinic Access Telephone Triage?
• Highly engaged team of nurses in the Scripps Medical Foundation Telephone Triage Call Center department.
• Work closely together as a team with great communication.
• Fully remote position once trained.
• Work with Scripps and non-Scripps patients to be able to provide the appropriate level of care.
• Involves coordination of care within the various Scripps locations.
What you'll do:
• The Clinic Access RN is responsible for all aspects of the Nursing Process of telephone triage by assessing the patient's needs and coordination the appropriate care.
• Provide education and information for patient access and ensure appropriate documentation and notes on patient interactions.
• The RN will also contribute to the team as necessary to ensure quality patient care.
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Preferred Education/Experience/Specialized Skills/Certification:
• Two (2) or more years of RN experience in an acute care setting or Urgent Care, Cardiology, Pulmonology, Family Medicine, Internal Medicine, or Pediatrics.
• Prefer one or more years of experience in telephone triage.
• Demonstrated ability to work with diverse patient population preferred.
• Knowledge of Epic preferred.
• BSN preferred.
• Strong computer skills.
• ER, ICU, Triage experience preferred.
Required Education/Experience/Specialized Skills:
• ADN or Nursing Diploma
Required Certification/Registration:
• Current California RN license
• Current BLS from the Association Healthcare Provider
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