This is a remote position.
Role Name:Sales Development Representative - Healthcare Lead Specialist
Schedule:
- Monday to Friday, 9am to 6pm Mountain with an hour unpaid break
Client Overview
Join a thriving healthcare organization operating two specialized chiropractic practices that are experiencing significant growth and expansion. This established medical group serves patients seeking both general chiropractic care and advanced scoliosis treatment, representing a unique opportunity to work with diverse patient populations from routine wellness seekers to sophisticated healthcare consumers who have researched their treatment options extensively. The organization is committed to patient-centered care and is actively scaling their operations to serve more patients while maintaining the highest standards of service and professionalism.
Job Description
This is an exciting opportunity to combine your sales expertise with meaningful healthcare impact as a Sales Development Representative specializing in patient acquisition and scheduling. You’ll serve as the crucial first point of contact for prospective patients, guiding them through their healthcare journey from initial inquiry to scheduled appointment. Working with leads generated through multiple marketing channels, you’ll have the autonomy to build relationships, answer questions about treatment options, and help connect patients with life-changing healthcare services. This role offers the perfect blend of sales achievement and healthcare mission, with significant growth potential as the practices continue to expand their patient base and service offerings.
Scope:
- Set schedule working Monday through Friday during business hours
- Dedicated to one client with potential to handle multiple practice locations
- Focus primarily on new patient acquisition and scheduling
- Potential future expansion to include EHR access for appointment management
- Performance-based role with expectation of bonus compensation tied to results
- Long-term position with growth opportunities within the practice
Responsibilities:
- Call and follow up with leads from various marketing sources
- Schedule appointments for new patients across two chiropractic practices
- Handle inbound calls from new patient inquiries routed through IVR system
- Answer basic questions about services and build confidence in the practice
- Collect credit card information and process card-on-file for scheduling
- Manage both general chiropractic leads and specialized scoliosis clinic prospects
- Transfer non-sales related calls to appropriate staff members
- Maintain consistent follow-up with prospects to convert leads into scheduled appointments
Requirements:
- Excellent English communication skills (must be clearly understood by patients)
- Sales experience with ability to go beyond scripted conversations
- Confidence in handling sophisticated buyers who research and ask detailed questions
- Experience with phone-based sales and appointment setting
- Ability to build rapport and trust with potential patients
- Comfortable collecting payment information and processing transactions
- Professional demeanor suitable for healthcare environment
Independent Contractor Perks- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR_24807_JOB
Originally posted on Himalayas
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