About the position
Responsibilities
• Support clients in achieving sustainable performance and/or improvements within their organizations
• Analyze and assess current organizational structures, identifying inefficiencies and opportunities for improvement. • Conducts regular audits of the organizational structure and recommends changes to make the organization more efficient
• Designs and maintains the job matrix of all jobs in the organization
• Design and recommend organizational models that align with business objectives, promote agility, and improve workflow.
• Develop role definitions, reporting relationships, and governance frameworks. • Partner with HR and department leaders to align organizational design with talent management and workforce planning needs. • Ensure that new structures support career development, succession planning, and learning and development goals. • Create a customized change management roadmap based on the needs of the project and implement the change management activities for each phase of the project
• Lead impact analyses, assess change readiness, and identify key stakeholders
• Provide status reporting of progress, dependencies, issues, risks and overall program health
• Anticipate organizational changes that come with large-scale implementations and the change management and communications interventions which will be needed
• Ensure that key change initiatives deliver on business, schedule, and budget objectives
• Determine appropriate metrics and measures that will help the client measure progress, reinforce behavior, and adjust improve implementation results
• Coordinate with other initiatives to make sure there is a common understanding on timelines and other overlaps
• Develop Executive-level presentations
• Develop readiness and skilling content leveraging multiple modalities based on customer experience best practices
• Identify opportunities to provide or create additional client value
• Contribute to internal areas such as business development, people development, recruiting, marketing, and more
• Collaborate with internal and client project team members, and contribute to internal communications and readiness activity within the program team and with client groups
• Maintain program sites as a repository for all project information
• Contribute to the development of high-quality and timely deliverables
• Influence a broad spectrum of stakeholders toward achieving business goals, understanding how potential process and system changes might impact upstream and downstream processes and/or systems.
• Work with key stakeholders to improve existing or developing new operational processes and procedures, on a regional/global basis as needed. • Assist with the organization transformation including building internal process expertise and capabilities. • Implement recommended solutions and support business transformation
• Contribute to the development of high-quality and timely deliverables. • Perform subject matter research and business analysis. • Assist in the coordination and development of client proposals.
• Support practice, thought leadership, and people development. Requirements
• Bachelor’s degree in Business, Information Technology, or a related discipline. Master’s degree preferred. • 5+ years of prior Consulting experience required
• 5+ years’ experience leading significant consulting engagements with successful outcomes in complex organizations
• Solid understanding of business processes related to Organizational Design, Business and HR Transformation, and establishing Target Operating Models an end-to-end business process perspective.
• Excellent understanding of business functional areas and inherent controls with "end-to-end" global business processes & sub-processes including (data and process) integration points, policies, and procedures. • Ability and experience of working in a transforming environment. • Excellent presentation and writing skills (functional/technical specifications) are required. • Self-directed and uses judgment to proactively seek guidance from management or update status to management. A wide degree of creativity and latitude is required.
• Experience and knowledge of change management principles and methodologies
• Strong coaching and influencing skills; ability to influence others and move toward a common vision and/or goal
• Ability to quickly build trust and value-based relationships with employees at all levels of the organization
• Proficient with the Microsoft Office Suite and Project Management frameworks
• Motivated by an entrepreneurial mindset and comfortable with ambiguity
• Confident, self-aware team player open to receiving and providing, effective feedback
• Ability to facilitate project teams, guided by a strong understanding of group dynamics while driving results
• Exhibit exceptional communication skills and strong work ethic
• Based in New York City and eligible to work in the United States
Benefits
• Competitive
Compensation
• Annual base salary starting at $122,000, commensurate with experience and qualifications
• Annual performance based discretionary bonus
• Robust Health Coverage
• 3 Medical plans
• Dental and Vision
• Life, AD&D and other voluntary insurance
• Tax-Advantaged Accounts
• 401K retirement plan
• 4% matching and 100% vested upon enrollment
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Health, Dependent Care, Commuter
• Family Friendly Benefits
• 100% paid parental leave for all new parents with eligible tenure
• Building Healthy Families program if enrolled through Medical plan
• Time Off to Recharge
• Generous Paid Time Off (PTO) policy
• 9 company holidays plus 1 floating holiday
• Extras that Make Life Easier
• College savings and student loan repayment assistance
• Monthly cell phone stipend
• Access to wellness programs at no cost if enrolled through Medical plan, including:
• Gym membership reimbursement
• LiveHealth Online virtual care
• Personalized support from a Well-being Coach
• Employee Assistance Program at no cost
• Free confidential counseling and emotional support services
• On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)
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