Senior Product Owner
The Senior Product Owner executes the delivery of assigned MiHIN product(s) and/or solution(s), to customers. The Senior Product Owner is responsible for managing the product throughout its lifecycle (conception through end-of-life) inclusive of the product development process by gathering feature requests, prioritizing user needs, creating a product roadmap, and ensuring the final product meets customer expectations by acting as the primary point of contact between the development team and service delivery. This information will be used in the creation of product requirement documents, the launch of new and innovative product features, and product enhancements.
The Senior Product Owner works in a highly cohesive and focused collaborative environment with other members of the organization, including supporting software development internally and externally by writing requirements, managing, and prioritizing the list of work to be done by the development teams to align with customer deliverables, and managing individual product backlogs. Upon delivery of development functionality, the Senior Product Owner is responsible for verifying that the acceptance criteria have been met through User Acceptance Testing.
We recognize that our diversity is our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think to best serve our stakeholders and our communities. Because our family of companies serves everyone, we believe in including everyone. This means we strive to hire the most talented and qualified employees who are diverse in thinking and by race, gender, gender identity, gender expression, age, religion, sexual orientation, physical abilities, and socio-economic upbringing.
This is a full-time position where days and hours can vary Monday through Friday, 8:00 AM to 8:00 PM based on the Eastern Standard Time zone.
Duties and Responsibilities:
- Provide comprehensive business leadership and ownership of the assigned product/solution/ portfolio throughout the lifecycle, inclusive of the strategy, execution, growth, and sunset phases
- Develop product strategy and roadmaps for assigned product, solution, or portfolio by analyzing product performance, identifying and filling product gaps, and generating new ideas that grow market share, improve client experience, and drive growth
- Proactively lead planning, execution, and ultimately, success in the delivery of on-time, high-quality products
- Assimilate and synthesize multiple inputs for possible product direction into a set of priorities based on existing business goals and specifications
- Conduct market research to discover, assess, and quantify business opportunities for the assigned portfolio
- Translate customer requirements into clear and concise user stories for the development team
- Develop strategies to collect and integrate the voice of the customer feedback into product plans, as well as identify market trends
- Define and author product specifications to be used by product development teams in the implementation and delivery of product initiatives
- Assist marketing and development teams with writing and producing client-facing product documentation and launch materials
- Define clear acceptance criteria for each user story to ensure quality and delivery
- Run beta or pilot programs during the product’s qualifying phase while reviewing completed work to ensure it meets the acceptance criteria and user needs
- Draft, update, and approve all product documentation, through collaboration with service delivery teams, including but not limited to product-market plan, roadmap, and budget
- Define the resource effort estimate related to product cost/ pricing requests, and manage the profit and loss of the product
- Routinely communicate product status, progress, and percent completion of deliverables, resource utilization, including labor and funding, and high-level schedule(s) to executive management and related team members
- Serve as the primary day-to-day contact to facilitate communication and coordinate product activities
- Help manage and track the work of MiHIN-approved vendors and vendor contracts, including developing and monitoring vendor Statements of Work (SOWs) and vendor deliverables
- Work with external third-party organizations to assess strategic partnerships and licensing opportunities
- Provide product or product market trend responses to Requests for Proposals
- Create, maintain, and prioritize a list of features, bug fixes, and improvements (product backlog) based on business objectives and user needs
- Mentor, coach, train, and delegate project tasks as appropriate to additional team members.
- Ensure that the information MiHIN produces, maintains, stores, or transmits remains secure through adherence to MiHIN's security policies and procedures
- All other duties as assigned
Required qualifications:
- Bachelor’s degree in computer science, information technology, business, healthcare administration, or a related degree course
- 6 - 10 years of relevant work experience
- Demonstrated success in defining and launching products that meet and exceed business objectives
- Subject matter expertise in health information technology, health information exchanges, and/or federal HIT programs, as well as health information technology standards including HL7V2, HL7v3, and FHIR
- Thorough knowledge of product management methods, techniques, and tools
- Excellent presentation, facilitation, communication (written and verbal English), and organizational skills with high attention to detail and task completion orientation
- Ability to work independently, or under supervision, and to multitask when several work products are required
- Proven ability to influence cross-functional teams without formal authority
- Prior experience with large-scale information technology projects
- Knowledge of Microsoft Office tools such as Word, Excel, PowerPoint, and Outlook essentials; superior skills in MS Excel
Preferred Qualifications:
- Master’s degree in business, computer science, healthcare administration, or a related degree course
- Prior experience with both large corporations and/or small startup organizations in high tech, public sector, and/or healthcare industries
- Experience with Agile Product Management
- Familiarity with continuous process improvement methodologies
- Experience in the successful launch of multiple products to market with a demonstrated strong return on investment
Direct reports: The person in this position may manage interns or contractors
Originally posted on Himalayas
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