Introduction to Google Customer Solutions
Imagine being part of a team that empowers millions of advertisers and publishers to grow their online presence and thrive in the digital landscape. At Google Customer Solutions (GCS), we are the "human face" of Google, dedicated to understanding the unique needs of advertising companies and helping them achieve their full potential. Our team of entrepreneurial, enthusiastic, and client-focused members collaborates closely to spot and analyze customer needs and trends, creating and implementing business plans that drive success for all types of businesses.
About the Agency Partnership Team
The Agency Partnership team is a high-performing team that drives customer success by partnering with a wide range of agency partners. As a Senior Strategic Agency Manager, you will be a key player in this team, leveraging your executive influencing skills to partner with traditional media agencies and increase the value that Google media brings to their agency business and their customers' businesses. Your goal will be to drive business growth and product adoption for Google, while prioritizing stakeholder relationships and collaborating with a portfolio of agencies to discover, develop, and execute business growth strategies.
Job Responsibilities
In this role, you will focus on influencing budget allocation to increase digital capabilities and strengthening long-term commercial growth partnerships within our agencies. Your key responsibilities will include:
- Delivering against ambitious quarterly business and product growth objectives, growing agency business by driving scalable product adoption and growth across a broad portfolio of Agency clients.
- Owning a portfolio of agencies by thoroughly understanding growth drivers, identifying opportunities for growth, managing risks, and building multi-quarter plans for achievement.
- Working across levels of agency partners to grow new and existing business consistently, while prioritizing and delivering outstanding business experiences to Google's agency partners.
- Collaborating with Large Customer Sales Agency counterparts on cross-channel agencies, aligning on strategic and product priorities with Google Customer Solutions to provide a cohesive experience to our agencies and their clients.
- Shaping the agency program by being a thought partner for the Agency Lead on strategic initiatives and agency-level planning.
Essential Qualifications
To be successful in this role, you will need:
- A Bachelor's degree or equivalent practical experience.
- 8 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries.
- Experience working with C-level executives and cross-functionally across all levels of management.
- Experience managing agreements or partnerships.
Preferred Qualifications
In addition to the essential qualifications, we are looking for candidates with:
- Experience assessing and achieving agency success via business techniques, including effective questioning, objection handling, compelling narratives, storytelling, and competitive selling.
- Experience in managing digital advertising campaigns with a focus on both performance and brand marketing.
- Knowledge of agency business models (digital and traditional), customer retention, growth and new business acquisition for agencies.
- Knowledge of traditional versus online marketing strategy and tactics.
- Ability to lead and manage multiple projects with a broad range of internal and external stakeholders simultaneously.
- Ability to own a portfolio in a sales context, and consistently overachieve goals and business objectives to drive growth.
Skills and Competencies
To excel in this role, you will need to possess:
- Strong executive influencing skills, with the ability to build and maintain relationships with C-level executives and other key stakeholders.
- Excellent communication and problem-solving skills, with the ability to analyze complex business problems and develop effective solutions.
- A deep understanding of the digital advertising landscape, including traditional and online media, and the ability to apply this knowledge to drive business growth.
- Strong project management skills, with the ability to lead and manage multiple projects simultaneously and prioritize tasks effectively.
- A results-driven mindset, with a focus on delivering against ambitious business and product growth objectives.
Career Growth Opportunities and Learning Benefits
At Google, we are committed to helping our employees grow and develop their careers. As a Senior Strategic Agency Manager, you will have access to a range of training and development opportunities, including:
- Professional development programs, designed to help you build your skills and knowledge in areas such as digital advertising, business development, and leadership.
- Mentorship opportunities, providing you with the chance to learn from experienced professionals in your field.
- Networking opportunities, allowing you to connect with other professionals in the industry and build relationships that can help you achieve your career goals.
Work Environment and Company Culture
At Google, we pride ourselves on our unique and dynamic company culture. As a Senior Strategic Agency Manager, you will be part of a team that values:
- Innovation and creativity, with a focus on developing new and innovative solutions to complex business problems.
- Collaboration and teamwork, with a emphasis on working together to achieve common goals.
- Diversity and inclusion, with a commitment to creating a workplace that is welcoming and inclusive to all employees.
Compensation, Perks, and Benefits
At Google, we offer a range of compensation, perks, and benefits, including:
- A competitive salary range of $126,000-$188,000, depending on experience and location.
- Bonus and equity opportunities, providing you with the chance to share in the company's success.
- A range of benefits, including health insurance, retirement savings, and paid time off.
- Access to a range of perks, including on-site fitness classes, free meals, and a flexible work environment.
Conclusion
If you are a motivated and results-driven professional, with a passion for digital advertising and business development, we encourage you to apply for the Senior Strategic Agency Manager role at Google Customer Solutions. This is a unique opportunity to join a high-performing team and contribute to the growth and success of Google's agency partners. With a range of career growth opportunities, learning benefits, and a unique company culture, this role offers the perfect combination of challenge and reward. Apply now to take the first step in your journey with Google!
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