We envision a world where anyone can write without limits. Together, our companies—QuillBot, Scribbr, and LanguageTool—are on a mission to make written communication in any language better and more efficient. If you’re passionate about using technology to help people connect across cultures, join us.
The Staff Product Manager for Subscription Growth is a key leadership role responsible for driving subscription monetization, retention, and user lifecycle optimization across all QuillBot products. This role is critical in maximizing revenue from our subscription business, reducing churn, and increasing subscriber lifetime value (LTV).
As a data-driven growth leader, you will develop strategies to improve freemium-to-paid conversion, optimize pricing models, and enhance user retention. You will work closely with product, marketing, data science, and engineering teams to run high-velocity experiments and refine subscription and retention strategies based on user behavior and competitive insights.
Job Responsibilities
Subscription Monetization & Pricing Optimization
- Define and execute a comprehensive subscription growth strategy, focusing on freemium-to-paid conversion, renewals, and churn reduction.
- Develop and iterate pricing models across different user segments, geographies, and product offerings.
- Conduct A/B tests on paywalls, checkout flows, and pricing elasticity to improve user conversion and revenue.
- Collaborate with finance and marketing teams to identify discounting, bundling, and promotional strategies that balance user adoption and profitability.
Retention & Lifecycle Management (LCM)
- Improve onboarding and activation flows to ensure new users experience value early and are nudged toward premium plans.
- Develop initiatives to increase subscriber retention and loyalty, including personalized experiences, gamification, and habit formation strategies.
- Implement proactive churn prevention tactics, including behavioral-driven interventions and win-back campaigns.
- Collaborate with data science teams to leverage insights for personalized retention and engagement strategies.
Data-Driven Growth & Experimentation
- Own key subscription and retention metrics such as conversion rate, churn rate, LTV, ARPU, and renewal rate.
- Leverage growth analytics tools (e.g., Amplitude, GA4, Mixpanel) to track performance and identify opportunities for improvement.
- Implement data-backed decision-making through rapid experimentation (A/B testing, cohort analysis, and segmentation strategies).
Cross-Functional Collaboration & Stakeholder Management
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- Partner with marketing, engineering, and design teams to develop and implement growth initiatives.
- Work closely with customer success and support teams to understand churn drivers and improve user engagement.
- Present insights and growth recommendations to senior leadership and other key stakeholders.
Qualifications:
Subscription & Monetization Experience:
- 7+ years of product management experience in high-growth consumer products, with a focus on subscription monetization, retention, or pricing strategy.
- Strong expertise in freemium models, renewal strategies, and churn reduction.
Data & Experimentation:
- Proficiency with growth analytics platforms (GA4, Amplitude, Mixpanel, Looker, or equivalent).
- Experience running A/B tests, paywall optimizations, and pricing experiments.
- Deep understanding of funnel analysis, cohort retention, and user segmentation.
Pricing & Monetization:
- Experience in subscription-based pricing models, international pricing strategies, and revenue optimization.
- Ability to balance growth KPIs with business profitability goals.
Leadership & Stakeholder Management:
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- Ability to influence cross-functional teams and drive alignment across product, marketing, data, and finance.
- Strong communication and presentation skills to articulate subscription strategies to leadership.
Benefits & Perks:
- Competitive salary, stock options, & annual bonus
- Medical coverage
- Life and accidental insurance
- Vacation & leaves of absence (menstrual, flexible, special, and more!)
- Developmental opportunities through education & developmental reimbursements & professional workshops
- Maternity & parental leave
- Hybrid & remote model with flexible working hours
- On-site & remote company events throughout the year
- Tech & WFH stipends & new hire allowances
- Employee referral program
- Premium access to QuillBot
*Benefits and benefit amounts differ by region. A comprehensive list applicable to your region will be provided in your interview process.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!
This role is eligible for hire in India.
We are a virtual-first company and have employees dispersed throughout the United States, Canada, India and the Netherlands. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed. You may also be eligible to participate in our bonus program and may be offered benefits, and other types of compensation.
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Equal Employment Opportunity Statement (EEO)
We are an equal opportunity employer and value diversity and inclusion within our company. We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.
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