The vAuto Performance Manager is responsible for client retention and utilization, ultimately resulting in continued revenue stream from a business model where no client contracts exist. The PM is also responsible for harvesting additional accounts and expanding/upselling product functionality in an effort to maximize revenue growth across their client base.
Requirements
- 6 years' experience in a related field, or a different combination of education and experience
- Bachelor's degree in a related discipline
- Ability to articulate/communicate in a way that retains audience engagement
- Exceptional listening skills and to be able to detect problem/risks without being in face-to-face situation, ability to ask open ended questions to provoke thoughtful disruption
- Client focus and excellent customer service skills/approach
- High energy, enthusiasm, resilience, determination, proactiveness, relentlessness and being highly driven
- Proficiency in using Customer Relationship Management Systems and other automotive management systems
- Technically savvy and proficient in Microsoft Office
- Outstanding relationship management capabilities
- Strong communication and interpersonal skills
- Ability to effectively work with all levels at automotive dealership or dealer group
Benefits
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
Originally posted on Himalayas
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