About the position
Responsibilities
• Assist guests in a courteous and professional manner.
• Maintain a high standard of service and hospitality.
• Maximize revenue through effective guest service.
Requirements
• Ability to take written and verbal direction.
• Ability to relate to the public and Drury team members in a warm, friendly, and professional manner.
• Attention to detail and ability to handle multiple tasks simultaneously and efficiently.
• Thorough knowledge of Drury Hotels' policies and procedures for guest service.
• Ability to operate a computer.
• Ability to use the Drury Spirit Reservation Process.
Nice-to-haves
• Knowledge and skill equivalent to four years of high school.
• Experience working with the public in a service industry.
Benefits
• Quarterly bonuses based on hotel results.
• Flexible scheduling.
• Paid time off.
• Hotel discounts and free room nights.
• Mentorship and cross-training.
• Development plans and management training.
• Medical, dental, vision, prescription, life, and disability insurance.
• Team Member Assistance Program.
• Company-matched 401(k).
Apply Now
Apply Now