About this Role
The Workplace experience and facilities manager is responsible for overseeing the day-to-day operations of our New York City office, ensuring a safe, comfortable, and efficient workplace for all employees. This role involves managing facilities, coordinating office services, and implementing initiatives that foster a positive and inclusive work culture. The ideal candidate will have a strong background in facilities management, a keen eye for detail, and a passion for creating exceptional workplace experiences.
♀️ Your responsibilities
• Facilities Management:
• Oversee the maintenance and upkeep of the office, including coordinating with vendors for cleaning, repairs, and equipment maintenance
• Manage office space planning and layout, ensuring optimal use of space and compliance with safety regulations
• Coordinate with IT and other departments to ensure all office technology and infrastructure are functioning properly
• Handle all aspects of office move management, including planning, budgeting, and execution
• Workplace Experience:
• Develop and implement programs to enhance employee engagement and satisfaction
• Organize and manage office events, such as team-building activities, wellness programs, and social gatherings
• Ensure the office environment is welcoming and inclusive, fostering a sense of community and belonging
• Manage the office amenities, including kitchen supplies, snacks, and other employee perks
• Health and Safety:
• Ensure compliance with all local, state, and federal health and safety regulations
• Develop and maintain emergency preparedness plans and conduct regular safety drills
• Oversee the implementation of health and safety protocols, including COVID-19 guidelines and other infectious disease prevention measures
• Vendor Management:
• Select and manage relationships with vendors for office supplies, maintenance, and other services
• Negotiate contracts and ensure vendors meet our standards for quality and service
• Budget Management:
• Manage the facilities and workplace experience budget, ensuring cost-effective solutions and staying within financial constraints
• Track and report on budget performance and make recommendations for cost savings
• Employee Support:
• Serve as a point of contact for employee concerns and issues related to the office environment
• Facilitate the onboarding process for new employees, ensuring a smooth transition into the office
• Collaborate with HR to address any workplace issues and improve overall employee experience
• Sustainability:
• Implement and promote sustainable practices within the office, such as recycling programs and energy-efficient initiatives
• Stay informed about the latest trends and best practices in workplace sustainability
⭐️ Is this you?
• Bachelor’s degree in Business Administration, Facility Management, or a related field
• 5+ years of experience in facilities management, workplace experience, or a similar role
• Strong project management skills and the ability to handle multiple tasks simultaneously
• Excellent communication and interpersonal skills, with the ability to build and maintain positive relationships with employees and vendors
• Proficiency in Microsoft Office and other relevant software
• Knowledge of health and safety regulations and best practices
• Experience with budget management and cost control
• A proactive and solution-oriented mindset, with a focus on continuous improvement
• Ability to work effectively in a fast-paced, dynamic environment