We are seeking an Account Lead to join our HSF-National Sales Team. In this role, you will develop and nurture long-term, strategic partnerships within a designated portfolio of accounts to increase Hyatt's group, transient and extended stay business across all regions.
Requirements
• Develop, document, and maintain robust account intelligence within Hyatt’s CRM.
• Educate buyers on Hyatt’s brands and values to build preference and loyalty between organizations.
• Collaborate with stakeholders to successfully facilitate the annual transient RFP process to grow Hyatt’s presence in customer travel programs.
• Ensure managed accounts include Hyatt in all group sourcing requests.
• Identify and capture share shift business opportunities for both current, new, and focus hotels.
• Support collaborative communication between hoteliers and customers to negotiate and win business.
• Champion company initiatives and priorities with customers as appropriate.
• Engage with hotel sales teams, operators, and owners to build rapport and increase awareness of HSF-National Sales.
• Stay current on market conditions, forecasts, and trends. Utilize information proactively to drive sales.
• Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment.
• Elevate the voice of the customer within Hyatt.
Benefits
• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match