Location: This is a remote role. We’re ideally looking for someone based in Australia, but we’re also open to candidates across South East Asia and New Zealand.
THE ROLEAt Nivoda, we’re scaling at an extraordinary pace, and with that comes the need for bold, driven leaders to help elevate our teams and performance to new heights. As a Sales Manager, you won’t just be managing a team, you’ll be nurturing talent, championing excellence, and driving sustained results across every part of the sales lifecycle.
Your role is pivotal to our mission: empowering our people and ensuring every touchpoint with our customers is exceptional.
You will be the heartbeat of your pod, responsible for hiring, onboarding, coaching, and driving performance in a fast-paced, ever-evolving environment. Success in this role means developing high-performing SDRs and Co-Pilots who consistently exceed targets, deliver outstanding customer experiences, and grow with the business.
Fluency in English is a must. This role requires someone who thrives on structure, clarity, and motivation and isn’t afraid to get into the weeds to deliver excellence.
ABOUT USNivoda is a young, ambitious global team headquartered in London, with offices in New York, Mumbai, Johannesburg, Hong Kong, Amsterdam, and Antwerp. We're transforming the global jewellery industry with our transparent, efficient, and powerful online B2B marketplace.
We’re growing fast:
Sales up by 250% in the last 12 months
Team size exceeding 500 globally
Operating in multiple regions with aggressive expansion plans
At Nivoda, we value bold ideas, data-driven decisions, and a relentless customer-first approach.
Learn more at www.nivoda.com.
WHAT YOU'LL DOBuild World-Class Sales Talent
Partner with Sales Managers and Talent Acquisition to execute smart headcount plans and hire A-players into SDR and Co-Pilot roles.
Deliver exceptional candidate experiences via structured screening and interview rounds aligned with our “Hiring A-Players” playbook.
Coach, Mentor, and Develop
Own the continuous growth of your team beyond onboarding.
Use data to coach against key activities: cold calls, email outreach, pipeline growth, and customer onboarding.
Create Individual Development Plans (IDPs) and support promotion pathways.
Drive Structured Performance
Lead weekly Pod Sales Meetings, Call Reviews, and High-Performance 1:1s.
Set clear goals, review performance metrics, and drive accountability.
Align daily work with targets for Demos Sat, First Purchases, HVAs, and Retention.
Report & Analyse Performance
Master our sales tools (HubSpot, Tableau, Hyperbound) to spot trends, gaps, and opportunities.
Come prepared to Sales Manager 1:1s with deep insights and action plans.
Collaborate on regional strategies to optimise outcomes.
Partner Across the Business
Collaborate with Product, Ops, and CS by bringing customer insights to the table in key cross-functional meetings.
Be the voice of your customers—proactively highlighting pain points and wins.
Support Marketing on campaigns, trade shows, and geo-targeting strategies.
Own Admin & Systems Hygiene
Enforce compliance and accuracy across our core systems (HubSpot, Hyperbound, Tableau, Zendesk, Jira).
Ensure flawless documentation and clean data, enabling better decision-making.
Manage Performance & Offboarding
Drive high performance and take corrective action when needed via the Performance Improvement Plan (PIP).
Own offboarding and documentation in partnership with HR.
Monitor ramp and probation plans and ensure alignment with holiday policy and seasonality.
Fluent in English.
3+ years of sales leadership or team management experience.
Strong track record in SDR or Account Executive roles.
Experience working with CRMs (preferably HubSpot) and analytics tools.
Passion for people development and coaching.
Comfortable working in a fast-paced, high-growth environment.
Experience in a B2B SaaS or marketplace environment.
Exposure to sales hiring and performance management processes.
High proficiency with tools like Tableau, Hyperbound, Zendesk.
Experience working with global teams.
Unmatched exposure to sales leadership in a scaling global marketplace
World-class training and sales enablement support
Dynamic, high-energy team culture
Remote flexibility with global collaboration
Fast-tracked growth opportunities
Competitive base salary and bonus structure
Generous holiday allowance