About Nivoda
At Nivoda, we’re transforming the diamond and jewelry industry with the largest digital marketplace of its kind. We bridge timeless luxury with cutting-edge technology, enabling faster, smarter, and more connected transactions on a global scale. With teams in London, New York, Hong Kong, and Mumbai, we’ve experienced unprecedented growth, doubling revenue year over year.
As a Senior KYC Analyst, you’ll play a critical role in protecting the integrity of Nivoda’s global marketplace. You’ll ensure our onboarding and ongoing due diligence processes are world-class — enabling secure growth, empowering our buyers and suppliers, and positioning Nivoda as a leader in responsible jewellery trade. If you’re a detail-driven problem solver who thrives on ownership, impact, and cross-functional collaboration, we want to hear from you.
About the Role
Reporting to the KYC Manager, you will continuously improve the full lifecycle of KYC operations. From onboarding to monitoring, exception handling to automation, you will own the execution of our customer due diligence processes — ensuring they are compliant, efficient, and designed for scale. You’ll be the go-to expert for everything KYC-related, partnering closely with Sales, Operations, Customer Support, and Tech to support business velocity without compromising regulatory standards.
What You’ll Do
This is a role for a hands-on operator who knows how to work across tools, teams, and borders — someone who understands the challenges of building compliant, customer-centric KYC in a fast-paced environment.
Deliver Best-in-Class KYC Execution: Run day-to-day KYC operations across onboarding, verification, monitoring, and review cycles. Apply a risk-based approach to ensure speed without sacrificing accuracy or compliance.
Own the KYC Process Framework: Maintain and optimize standard operating procedures for KYC checks, escalations, approvals, and documentation.Ensure workflows align with global AML/CTF obligations and internal policy.
Drive Case Management and Quality Control: Review complex or high-risk customer files and resolve escalations. Perform regular quality checks to ensure data integrity and process consistency.Escalate red flags in line with internal governance standards.
Collaborate to Enable Sales Velocity: Act as the operational bridge between KYC and Sales — helping unblock onboarding bottlenecks while maintaining compliance.Provide clear guidance and SLA tracking to internal teams on KYC-related matters.
Support Tooling and Automation: Work with Product and Engineering teams to improve and automate KYC processes. Contribute to the implementation and tuning of screening, verification, and case management systems.
Monitor, Report, and Improve: Track KYC performance metrics — including turnaround times, verification pass rates, and exception volumes. Prepare operational dashboards and insights to inform decision-making. Use data to iterate and improve process efficiency.
Own Training and Process Knowledge: Deliver training and documentation to ensure internal teams are aligned on KYC requirements and escalation protocols.Maintain FAQs, playbooks, and knowledge bases for quick reference.
Basic Qualifications
3–5 years of experience in a KYC/KYB analyst role, preferably in a B2B environment or startup/scale-up.
In-depth understanding of CDD, EDD, ongoing monitoring, and global KYC/KYB requirements.
Strong familiarity with international AML regulations (e.g., FATF, EU 6AMLD, UK AML regime).
Excellent analytical and critical thinking skills; capable of making risk-based decisions.
Strong sense of ownership, with the ability to execute tasks independently and without constant supervision.
Strong proficiency with Excel for data handling and reporting.
High attention to detail and a structured approach to documentation and escalation.
Preferred Qualifications
Working knowledge of SQL for querying and data validation.
Experience using third-party KYB/KYC onboarding and screening tools.
Familiarity with perpetual KYC models, transaction-based risk assessment, or fraud/risk scoring tools.
Understanding of financial crime typologies in the B2B or trade/marketplace domain.