Prime Communications is AT&T's largest authorized wireless retailer in the United States, and they are seeking a Bilingual Wireless Sales Representative. The role involves providing exceptional customer service, selling AT&T's products and services, and contributing to store operations in a dynamic retail environment.
Responsibilities
- Provide extraordinary customer service by being compassionate towards and understanding their needs
- Build value by offering tailored and thoughtful solutions to fit each person, family or business
- Represent our Company and the AT&T brand with the utmost professionalism and courtesy
- Assist our leaders with store operations and duties
- Cooperate with your fellow RSCs to achieve a team approach to sales and customer service
- Achieve sales benchmarks and milestones (which can lead to that much needed extra bonus payment)
- Excel in selling AT&T's products/services, including entertainment, as we are a full-service lifestyle solution
- Work with wireless leaders to stand out, serve and succeed within the local community
Skills
- Clear communication skills
- Commitment to exemplary customer service, honesty and integrity
- At least 18 years old and legally able to work in the United States without restrictions
- Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays
- Must have reliable transportation to location, off-site trainings, and meetings
- Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed
- Ability to operate a personal computer, wireless equipment, copier and fax
- Adhere to Team Color policy while maintaining neat and professional appearance
- Must be willing & able to complete the sales flow accurately within AT&T system(s)
- Must be able to responsibly handle cash transactions in accordance with company policies and procedures
- Must successfully complete all assigned AT&T & Prime trainings, in a timely manner
- Ability to lift up to 10 pounds
- Ability to bend, squat and stretch for purposes of inventory and stocking
- Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation)
- Ability to work in fast pace environment
- Ability to follow instructions to completion
- Ability to work under pressure, multi-task and handle customer complaints or requests
- Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources/devices
- Problem solves under pressure
- Strong Social Media presence preferred
- Background in retail sales is helpful, but not required
Benefits
- We offer New Hire Ramp Up Bonus payments for the first three months
- Training and Opportunity to grow
- Supportive team environment
- Medical/Dental/Vision, Paid Time Off, 401k and more
- "Prime Scholars" - Education Benefit (Tuition Discount)
- Latest devices and discounts on wireless service plans
- Using our technology, gain first-hand expertise to share with our customers
- Discounts on accessories and additional AT&T products and services, meaning you will always have access to the latest gadgets around
Company Overview
Prime is the largest privately held AT&T Authorized Retailer in the US. It was founded in 1999, and is headquartered in Sugar Land, Texas, USA, with a workforce of 5001-10000 employees. Its website is http://www.primecomms.com/.
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