Job Description:
• Own and proactively evaluate, negotiate and resolve auto injury claims in various stages of the claim, from unrepresented to represented to early litigation stages, primarily third-party automobile claims
• Able to easily comprehend and apply policy language provisions, conditions and exclusions, incorporating knowledge of applicable state laws and regulations
• Responsible for an inventory of primarily attorney represented and legal claims
• Able to identify high-risk matters and keep appropriate suspense and actions to reduce unnecessary legal or monetary exposure
• Draft coverage position letters and correspondence as needed
• Control claim costs and expenses to the extent possible
• Able to work across teams in the claim department collaboratively and mentor personnel on coverage and liability concepts, driving accurate decisions and settlement amounts
• Identify process improvements to increase efficiency and improve business outcomes
• Assist in responding to attorney, regulatory, producer and consumer inquiries
Requirements:
• Bachelor’s degree preferred
• Minimum 3 years auto insurance casualty claim experience (5+ preferred)
• Non-standard auto insurance experience preferred but not required
• Proficient and effective negotiation skills
• Attention to detail producing high quality work product
• Ability to think critically and offer practical solutions
• Strong coverage and liability analysis skills
• Knowledge of state regulations relative to claim practices
• Ability to solve problems and find solutions expeditiously
• Understand concepts of court processes
• Excellent oral and written communication skills
• Proficiency with technology, primarily Microsoft Office – Word and Excel
Benefits:
• Competitive Salary: Rewarding your expertise and experience
• Financial Security: 401K with up to a 6% company match
• Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and vision coverage, Access to telemedicine services
• Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best
• Work-Life Balance: Monday-Friday, 8 am-5 pm CST
• Holidays: At Least 6 Paid Holidays
• Paid Time Off (PTO): PTO that can be used for vacation, personal, or sick time
• Personal Days: Separate personal days for sickness, family needs, appointments or personal matters
• Employee Recognition: We celebrate work milestones to show appreciation for your contributions
• Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement
• Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more