About Us R3volution AD Services Inc. is a full-service digital media marketing agency based in the United States, serving clients nationwide across government, enterprise, and high-growth commercial sectors. We specialize in performance-driven digital marketing, including SEO, paid media, social media, content, web development, email marketing, analytics, and AI-powered marketing solutions. Founded on the belief that execution, not ideas alone creates results, R3volution operates with a disciplined, data-driven approach to growth. Our work spans complex, compliance-heavy environments as well as fast-moving commercial markets, requiring operational precision, accountability, and scalability at every level. As R3volution continues to scale into a more enterprise-ready organization, we are seeking a Chief Operating Officer (COO) to serve as the CEO’s execution partner and assume full ownership of internal operations. This role functions as the internal CEO of execution, responsible for ensuring that systems, teams, and delivery perform at an elite standard regardless of scale, complexity, or market pressure. Role Summary We are hiring a Chief Operating Officer (COO) to own execution for R3volution AD Services Inc. This role is responsible for operational systems, delivery performance, margin control, and remote team execution. The COO translates strategy into disciplined, repeatable operations. Primary Responsibilities • Build and enforce scalable SOPs across onboarding, delivery, approvals, QA, and reporting • Own operational KPIs: utilization, margins, delivery timelines, retention • Ensure profitable execution across all service lines • Integrate and govern the agency tech stack (CRM, PM, analytics, AI) • Lead remote, cross-functional teams with accountability and clarity • Convert leadership strategy into weekly execution plans Execution Readiness Requirement · Must arrive with a proven operating framework already used successfully in a digital agency · Able to present a clear 30–60 day execution plan to running a digital marketing agency within the first interview stages · Demonstrated history of implementing systems that improved delivery speed, margins, and accountability · Comfortable enforcing a structured rollout of processes without disrupting client delivery Required Qualifications • 5–12+ years in digital marketing, agency operations, or SaaS-adjacent services • Senior operations leadership experience (COO, VP Ops, Director of Ops) • Proven experience scaling a service-based business • Strong command of utilization, capacity planning, and arenaflex-to-deliver • Hands-on experience with CRM, project management, and analytics platforms • Demonstrated success managing fully remote teams Leadership Requirements • Comfortable enforcing standards and making hard decisions • Able to challenge sales and delivery when execution risk exists • Data-driven, process-focused, and operationally disciplined Work Environment • 100% Remote • Results-driven, high-accountability culture Overview We are seeking an energetic and strategic Chief Operating Officer (COO) to lead the operational excellence of a dynamic digital marketing agency operating remotely. This pivotal role involves driving strategic planning, streamlining operations, and fostering a culture of continuous improvement. As a key member of the senior leadership team, you will oversee all facets of business operations, ensuring scalable growth, efficient processes, and innovative service delivery that exceeds client expectations. Your leadership will empower teams, optimize workflows, and propel the agency toward sustained success in a competitive digital landscape. Duties • Develop and implement comprehensive strategic plans to achieve business objectives and expand market presence. • Oversee daily operations across all departments, including client services, creative teams, and project management. • Lead change management initiatives to adapt to industry trends, technological advancements, and organizational growth. • Manage budgets, forecast financial performance, and ensure resource allocation aligns with strategic priorities. • Drive process improvements by analyzing workflows, identifying inefficiencies, and implementing scalable solutions. • Supervise senior managers and team leads to cultivate high-performance teams through coaching and development. • Spearhead business development efforts by identifying new opportunities, nurturing client relationships, and expanding service offerings. • Ensure compliance with industry standards and maintain high-quality service delivery across all projects. • Foster a culture of innovation, accountability, and continuous learning within the organization. Requirements • Proven experience in operations management within a digital marketing or related agency environment. • Strong background in strategic planning, business development, and project management. • Demonstrated success in leading change management initiatives and process improvements. • Exceptional leadership skills with experience supervising diverse teams and managing senior-level staff. • Expertise in budgeting, forecasting, and financial analysis to support organizational growth. • Excellent communication skills to articulate vision, motivate teams, and build stakeholder relationships. • Hands-on experience with program management tools and methodologies for effective project execution. • Ability to adapt quickly in a fast-paced environment while maintaining focus on long-term goals. Join us to lead transformative initiatives that shape the future of digital marketing! Bring your passion for operational excellence and leadership to an innovative remote team dedicated to delivering exceptional results for clients worldwide. Job Types: Full-time, Contract Pay: $57,600.00 - $86,202.23 per year Work Location: Remote