Industry
• May play the role of Industry COP Delivery Lead or Innovation Board Representative for industry major community.
• Contributes to Industry COP strategy and goals, is accountable for meeting COP goals & objectives.
• Delegates work to COP committee and members.
• Builds community & engages resources.
• Drives revenue stream for industry by playing the role of functional Delivery Lead on industry-based sales pursuits.
• Directs the development of industry enablement to further industry education within the community (min: quarterly), including info from personal/Oracle blogs, LinkedIn posts, and industry conferences.
• Contributes to Industry COP members 3rd party feedback.
• Solicits feedback from clients, ASMs, & Product Management about industry initiatives within the COP.
Client Facing Delivery & Sales
• Holds overall accountability for functional strategies & architecture on a project.
• Leads the functional and/or technical solution design and implementation strategy of engagement(s) ensuring high quality, integrated software solutions within constraints of time and budget.
• Demonstrates deep proficiency with multiple applications within the same solution.
• Implements innovative solutions with industry-wide impact as a recognized independent subject matter expert within Oracle.
• Drives client process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions.
• Analyzes business needs to ensure the Oracle solution meets the client’s objectives by combining industry best practices, functional knowledge, and business acumen.
• Architects and designs technology solutions encompassing multiple solutions and make decisions based on impact across the stack.
• Leads client workshops across multiple phases of the project lifecycle, effectively consulting with management of client organizations and influencing client leadership as a trusted advisor.
• Influences client senior and middle management and partner senior management in acceptance of Oracle solutions and services to facilitate the closing of consulting deals.
• Conducts QA reviews across projects and ensures execution of strategies is compliant with best practices and implemented consistently across projects.
• Identifies issues and risks impacting the project, proposes and acts upon options for resolution, and escalates as appropriate.
• Proactively monitors application quarterly releases, determines impact, and communicates with clients.
• Resolves complex client functional issues by recommending and demonstrating solutions.
• Collaborates with organizations across the Oracle ecosystem to ensure up to date quality solutions, endorsed by Product Management and A-Team, as applicable.
• Reviews scope, approach, timeline, effort estimates, staff plan, org chart, mobilization, and confirms projects can be delivered successfully.
• Works with offshore on estimates using offshore estimation models, ensuring one source of truth and consistent estimates across deals.
• Participates in readouts and orals.
• Contributes as a functional and/or technical resource for sales pursuits.
Practice Development
• Leads internal practice development initiatives to improve the operation of our business every 6 months.
• Leads/participates in an initiative or committee team and guides/assists with developing content every 6 months.
• Leads business development activities and provides subject matter expertise to generate bookings.
• Leads internal Oracle calls, webcasts, and events to communicate the strategic priorities of the company.
• May create new solution sets based on assessment of industry needs, market demands, and knowledge of competitive product offerings.
• Collaborates with technical SMEs, CPs, and other COP members to develop offerings and capabilities every 6 months.
People Development
• Acts as the team lead on projects, providing coaching, guidance, and feedback to develop skills of project team members.
• Delivers on-time performance appraisals for project team members, when requested.
• Formally and informally mentors peers, Analysts, Consultants, and Managers while driving client implementation success.
• May collaborate as a Talent Engagement Lead.
• Assists with recruiting, interviewing, hiring, and onboarding effort for area of responsibility.
• Utilizes educational opportunities to enhance coaching and mentoring of others.
Professional Development
• Delivers on-time performance self-appraisals and takes proactive accountability for own career development.
• Continually grows and shares product, functional, technical, and industry knowledge through training, certification, and quarterly updates.
• Shadows more senior or experienced team members to learn how to elevate client experience.
• Actively solicits, receives, and implements constructive feedback from clients, supervisors, and peers.
• Subscribes to functional channels, distribution lists, and attends office hours and customer connect sessions in areas of expertise.
• Maintains a clear understanding of OCI foundational capabilities and concepts.
• Maintains a clear understanding of SaaS capabilities in terms of interfacing, reporting, and extensions.
• Invests in upskilling one power skill (ex: empathy, active listening, self-awareness, etc.) every 3-6 months.
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