Med-Metrix is focused on improving patient discharge processes, and they are seeking a Discharge Planning Assistant to collaborate with hospitals and nursing facilities. This role involves maintaining communication with healthcare providers, managing patient records, and ensuring timely discharges to meet patient needs.
Responsibilities
- Fax medical records to nursing home facilities based on patients continued care needs
- Contact nursing homes to verify receipt of patients medical records and acceptance of patients into the facilities
- Maintain a written record of the number of facilities contacted and the outcome of the telephone calls
- Scan records into our internal database
- Create accounts in our database and update accounts with detailed progress notes as needed
- Maintain an updated list of nursing homes contact information
- Produce Discharge Planning reports using Microsoft Excel and our proprietary database
- Effectively communicate with client hospitals to assist in implementing an appropriate discharge plan to meet patients needs
- Interact with health care providers to facilitate movement of the patient through the system
- Facilitate timely discharges/transfers, seeking early identification of the appropriate reimbursement source for nursing home placement or rehabilitative services
- Work effectively with hospital staff, patients, and families to reduce the incidence of avoidable days to lower the patients overall average length of stay
- On occasion, travel to deliver and/or retrieve documents from our client hospital locations and nursing homes
- Use, protect and disclose patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Skills
- College degree or work equivalency
- Valid Drivers License with clean record
- Exceptional communication skills, with an emphasis on telephone etiquette
- Ability to work well in a team environment
- Excel in a fast-paced environment and meet on-going deadlines
- Exceptionally detail-oriented
- Able to work efficiently under pressure
- Proficient in Microsoft Office applications (Outlook, Word, and Excel) with the ability to learn internal databases (Prolaw)
Company Overview
Med-Metrix provides Performance Management and Revenue Cycle solutions to the healthcare industry. It was founded in 2010, and is headquartered in Parsippany, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://www.med-metrix.com.
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