Experienced Bilingual Spanish/English Sales Customer Experts – Evening/Overnights – Remote Career Opportunity at blithequark

Introduction to blithequark

Imagine being part of a global, digital business services company that is revolutionizing the way businesses operate. At blithequark, we deliver cutting-edge, digitally powered business services that help the world's best brands streamline their operations in meaningful and sustainable ways. With a global presence and a team of over 500,000 inspired and passionate individuals speaking more than 300 languages, we are a force for good, supporting our communities, clients, and the environment.

Our mission is to make people's lives simpler, faster, and safer through a balanced high-tech and high-touch approach, blended with deep industry and geographic expertise. We are committed to delivering only the best in all that we do, and we are inspired to make a positive impact on the world. As a key contributor to our team, you will have the opportunity to interact with people from all walks of life, and no two days will be the same.

About the Role

We are seeking experienced Bilingual Spanish/English Sales Customer Experts to join our team, working evening and overnight shifts in a remote capacity. As a Sales Customer Expert, you will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond to varying questions, issues, and concerns. You will work in a collaborative and engaging environment, with the chance to discover your potential and take your career to new heights.

Key Responsibilities

As a Bilingual Spanish/English Sales Customer Expert, your key responsibilities will include:

• Connecting with customers via phone, email, chat, and/or social media to resolve their questions or concerns
• Calmly attempting to resolve and de-escalate any issues that may arise
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues to help improve our services
• Meeting sales objectives as defined by the company

Qualifications

We are looking for fearless individuals who are inspired to deliver only the best in all that they do. To be successful in this role, you will need:

• At least 6 months of sales customer service experience
• Fluency in both Spanish and English
• To be over 18 years of age
• The ability to type at a speed of 25 words per minute
• A high school graduate or equivalent
• Comfort with desktop computer systems
• Proven oral and written communication skills
• Logical problem-solving skills
• Availability to work various shifts, including evenings and overnights
• The ability to use Windows operating systems
• Organization and work prioritization skills
• At least 6 months of sales experience
• The ability to work independently
• The ability to work in a constantly changing and fast-paced environment
• Strong listening skills
• Superior negotiating skills

Work from Home Requirements

To work from home as a Bilingual Spanish/English Sales Customer Expert, you will need:

• A reliable internet connection with a minimum subscribed download rate of 15.0 Mbps and a minimum subscribed upload rate of 5.0 Mbps
• An internet service provider that has no packet loss and a ping under 50ms
• A clean and quiet workspace
• Proof of internet speed

Career Growth Opportunities and Learning Benefits

At blithequark, we are committed to providing our employees with the opportunities and resources they need to grow and develop in their careers. As a Bilingual Spanish/English Sales Customer Expert, you will have access to:

• Paid training to help you develop your skills and knowledge
• Competitive wages and benefits, including medical, dental, vision, and 401k
• Paid time off and employee wellness and engagement programs
• Opportunities for advancement and career growth
• A supportive and inclusive work environment that values diversity and promotes a healthy work-life balance

Work Environment and Company Culture

At blithequark, we believe that our employees are our greatest asset, and we are committed to providing a work environment that is conducive to happiness and success. Our company culture is built on the values of inclusion, diversity, and respect, and we strive to create a workplace where everyone feels welcome and valued.

We offer a range of benefits and perks, including:

• Flexible working hours and remote work options
• Professional development opportunities and training programs
• Recognition and reward programs to recognize and reward outstanding performance
• A comprehensive benefits package, including medical, dental, vision, and 401k
• A supportive and inclusive work environment that values diversity and promotes a healthy work-life balance

Compensation, Perks, and Benefits

As a Bilingual Spanish/English Sales Customer Expert at blithequark, you can expect:

• A competitive salary and benefits package
• Paid training and professional development opportunities
• A comprehensive benefits package, including medical, dental, vision, and 401k
• Paid time off and employee wellness and engagement programs
• A supportive and inclusive work environment that values diversity and promotes a healthy work-life balance

Conclusion

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for the Bilingual Spanish/English Sales Customer Expert role at blithequark. With our commitment to diversity, inclusion, and employee development, we offer a unique and supportive work environment that will help you grow and succeed in your career.

Don't miss out on this opportunity to join a global, digital business services company that is making a positive impact on the world. Apply today to become a part of the blithequark team and start your journey to a successful and fulfilling career.

Apply Now