AT&T is a world-leading telecommunications company that has been at the forefront of innovation for over a century. Our mission is to connect people with their world, everywhere they live and work, and to do it better than anyone else. We are committed to delivering exceptional customer experiences and providing our customers with the latest technology and services. As a Call Center Sales and Service Representative, you will play a vital role in achieving our mission and making a real difference in the lives of our customers.
We are seeking highly skilled and motivated Call Center Sales and Service Representatives to join our team in Amarillo, TX. As a Call Center Sales and Service Representative, you will be responsible for providing world-class service to our customers, resolving their issues, and identifying opportunities to upsell and cross-sell our products and services. You will utilize proven sales and service techniques to build customer relationships, enhance the customer's buying experience, and exceed customer care commitments.
To be successful in this role, you will need to possess strong communication skills, both written and verbal, and be able to effectively communicate with customers and internal stakeholders. You will also need to be able to work in a fast-paced environment, prioritize tasks, and manage multiple systems and tools.
While not required, the following qualifications are preferred:
To be successful in this role, you will need to possess the following skills and competencies:
At AT&T, we are committed to the growth and development of our employees. As a Call Center Sales and Service Representative, you will have access to a wide range of training and development opportunities, including on-the-job training, classroom training, and online courses. You will also have the opportunity to advance your career within the company, with many varied advancement opportunities available.
At AT&T, we pride ourselves on our positive and inclusive work environment. We believe in fostering a culture of diversity, equity, and inclusion, and we are committed to creating a workplace where all employees feel valued and respected. As a Call Center Sales and Service Representative, you will be part of a dynamic and supportive team, and you will have the opportunity to make a real difference in the lives of our customers.
We offer a competitive compensation package for our Call Center Sales and Service Representatives, including a base salary and commissions. The base salary for this role is between $10.00 and $21.99 per hour, depending on experience, and the average earnings for this role are over $73,000 per year, with top performers earning over $100,000 per year. We also offer a range of benefits, including medical, dental, and vision coverage, a 401(k) plan, tuition reimbursement, and paid time off. Additionally, we offer a 50% employee discount on AT&T internet and fiber, as well as AT&T mobile service.
If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. As a Call Center Sales and Service Representative, you will have the opportunity to make a real difference in the lives of our customers, and to advance your career within a dynamic and supportive team. Don't miss out on this exciting opportunity – apply today and join the AT&T team!
To apply for this role, please click on the link below. We look forward to hearing from you!
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