At blithequark, our philosophy is simple yet profound: we craft enriching experiences for travelers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with a rich history spanning over 100 years in the travel industry, our ethos of being ‘Driven by Service’ ensures we keep our values of passion, people, and purpose at the heart of everything we do. We design and run immersive, innovative, and responsible travel experiences for our guests across 70 countries, and we're committed to making a positive impact on the world.
Our values are the foundation upon which we build our relationships with our guests, our people, and our partners. We're driven by a passion for travel, a commitment to our customers and our people, and a dedication to corporate social responsibility and our 5-year sustainability strategy. If you share our passion for delivering exceptional service and creating life-changing moments for every guest, we invite you to join our team as a Customer Service Consultant.
As a Customer Service Consultant at blithequark, you will play a key role in delivering high-quality service while identifying opportunities to enhance the guest experience through additional product offerings. Your focus will be on building strong relationships, exceeding expectations with personalized service, and driving value through thoughtful upselling when appropriate. You will be the face of our brand, and your passion for travel and exceptional service will inspire our guests to explore the world with us.
We believe in recognizing and rewarding our team members for their hard work and dedication. As a Customer Service Consultant at blithequark, you will be eligible for:
At blithequark, we're committed to supporting the growth and development of our team members. As a Customer Service Consultant, you will enjoy:
To succeed as a Customer Service Consultant at blithequark, you will need:
We're looking for team members who are flexible, adaptable, and committed to delivering exceptional service. As a Customer Service Consultant at blithequark, you will need to be available to work flexible shifts, including evenings and weekends, and be willing to work overtime during peak periods. You will also need to obtain TICO Certification (Travel Industry Council of Ontario) within the first 60 days of employment, with blithequark covering the cost of the first attempt.
At blithequark, we're committed to supporting the growth and development of our team members. As a Customer Service Consultant, you will have access to a range of training programs, workshops, and conferences, helping you to develop your skills and knowledge and achieve your career goals. You will also have opportunities to work on special projects, collaborate with other teams, and contribute to our company's sustainability initiatives, making a positive impact on the world and living our values.
Our work environment is dynamic, supportive, and inclusive, with a focus on collaboration, innovation, and exceptional service. We celebrate our diversity and promote a culture of respect, empathy, and understanding, recognizing that our differences are what make us stronger. As a Customer Service Consultant at blithequark, you will be part of a team that is passionate about travel, committed to excellence, and dedicated to making a positive impact on the world.
We offer a competitive compensation package, including a hourly rate of $18 plus performance-based incentives, as well as a range of perks and benefits, including paid volunteer days, participation in sustainability-focused initiatives, and access to a learning budget and professional training programs. We also offer a range of benefits, including health insurance, retirement savings, and employee discounts, recognizing your value to our team and our guests.
If you're passionate about delivering exceptional service, creating memorable experiences, and making a positive impact on the world, we invite you to join our team as a Customer Service Consultant. At blithequark, we're committed to supporting the growth and development of our team members, recognizing and rewarding outstanding performance, and celebrating our diversity and individuality. Apply now to join our team and start your journey with blithequark, where passion meets purpose and exceptional service is our hallmark.
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