About arenaflex
arenaflex is a leading insurance and supplemental benefits provider that has been in business for over 68 years. We pride ourselves on delivering value and unbeatable customer service with complete transparency and integrity. Our commitment to excellence has earned us an A+ Superior Rating by AM Best for our financial strength and has made us one of the premier workplaces in North America. We have been consistently voted one of the best places to work, with Best Workplace awards in 2017, 2018, and 2019. arenaflex has also been named the 24th Happiest Places to Work by Forbes Magazine.
Job Summary
arenaflex is seeking a highly motivated and service-minded individual to join our team as a Customer Service Representative - Work From Home. This role requires a strong and diverse skillset in relevant areas to drive success. As a Customer Service Representative, you will be responsible for providing exceptional customer service, setting appointments, performing presentations, and completing necessary paperwork. If you are a team player with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply.
Key Responsibilities
- Inbound and outbound calling to engage with customers and provide exceptional service
- Setting appointments and performing presentations to members of unions that request our benefits
- Basic computer knowledge and proficiency in using software applications
- Completing necessary paperwork and ensuring accurate and timely documentation
- Quality control and leadership development to ensure continuous improvement
- Participating in ongoing training and development programs to enhance skills and knowledge
What We Offer
As a Customer Service Representative at arenaflex, you can expect a comprehensive compensation package that includes:
- Weekly advances and bonuses, with an average income of $55,000 in the first year
- Long-term career progression and opportunities for advancement
- Flexible work hours and the option to work from home
- Residual income and the potential for ongoing earnings
- Full health benefits and comprehensive insurance coverage
- Hands-on 1-on-1 training and proprietary leadership training via arenaflex's patented Leadership Academy
- All-expenses-paid yearly office trips to exciting and exotic locations
- Full benefits and a comprehensive compensation package
Minimum Qualifications
To be considered for this role, you must possess the following qualifications:
- Strong communication skills and the ability to effectively engage with customers
- Time management skills and the ability to prioritize tasks and meet deadlines
- Age 18 or older and a high school diploma (higher education preferred but not required)
- Must pass a background check and meet all applicable background check requirements
- Customer service and/or retail experience preferred but not required
Why Join arenaflex?
At arenaflex, we value a great attitude and a willingness to learn above all. We offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about delivering exceptional customer experiences and making a positive impact in the lives of our customers. If you are a motivated and service-minded individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.
How to Apply
To apply for this role, please submit your application via our website. We will be conducting video conferencing interviews for all applicants, so please be prepared to participate in a virtual interview. Don't hesitate to apply - we value a great attitude and a willingness to learn above all. Submit your application today and take the first step towards a rewarding career with arenaflex!