blithequark is revolutionizing the way the world discovers and develops the skills that will shape the future. Our innovative skills platform empowers teams to go beyond skills gaps, with cutting-edge hiring and AI-powered learning solutions, and helps individuals cultivate the skills they need to level up. Wherever you are on your journey, blithequark's hiring and learning solutions meet you there and get you where you need to go. With a strong track record of powering millions of skills evaluations, blithequark is trusted by leading companies and used by learners across the globe.
Some of our latest accomplishments include:
At blithequark, our team members are the incredible people who make up our global team. We believe every team member should be given the context to understand decisions, the freedom to act independently, and the responsibility to do what's right. These principles build upon each other to drive motivation, speed, innovation, and a results-oriented, high-performing culture. We believe that culture is not just about principles, but also behaviors. This belief can be seen and felt in everything we do.
blithequark is seeking a Customer Success Manager, Mid-Market who is passionate about empowering and enabling SaaS clients. Part product expert, part project manager, part consultant, and part coach, you will serve an incredibly important function in our business. blithequark's competitive edge often comes from our ability to help clients thrive, so Customer Success Managers are crucial to the success of our product.
As a Customer Success Manager, Mid-Market, your day-to-day responsibilities will include:
To be successful in this role, you will need:
While not essential, the following qualifications are preferred:
As a company centered around skills assessments and AI-powered learning tools, we strongly believe in providing all candidates the opportunity to demonstrate and validate their role-relevant skills up front. Plus, your experience using our platform will give you some helpful context for the rest of our interviewing process. For this role, our hiring process starts off in the blithequark platform with a CSM skills assessment: a 30-minute AI conversation simulation covering 3 questions. It is designed to provide an opportunity to showcase your conversational skills in the following areas:
In accordance with local regulations in jurisdictions where blithequark may hire, we are projecting an annual base salary in the range of USD $75,000-$125,000. This range encompasses all seniority levels eligible for this position. Offer packages often contain additional compensation in the form of commission or performance bonuses, equity, and/or benefits such as:
We know that great work comes from great, and inclusive teams. At blithequark, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our customers and helps us all grow as individuals. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. blithequark is proud to be an Equal Opportunity Employer.
If you are a motivated and experienced customer success professional looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Customer Success Manager, Mid-Market at blithequark, you will have the chance to work with a fast-growing SaaS company, empower and enable SaaS clients, and drive growth and success through strategic partnerships and exceptional client experience. Don't miss out on this opportunity to join our team and contribute to the future of skills development and education technology.
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