Are you a tech-savvy individual with a passion for delivering top-notch customer service? Do you enjoy working in a fast-paced environment and are comfortable with technology? We're looking for talented and dedicated Customer Support Representatives to join our team as independent contractors, providing support to Intuit TurboTax customers from the comfort of their own homes. As a key member of our team, you will play a crucial role in ensuring that customers receive the help they need to navigate TurboTax software and resolve any issues they may be experiencing.
Working Solutions is a leading customer experience business process outsourcing company that has been providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. We are proud to partner with Intuit TurboTax, a renowned tax software company that helps millions of individuals and businesses prepare and file their taxes accurately and efficiently. As a Customer Support Representative for Intuit TurboTax, you will be working with a well-established brand that is committed to providing excellent customer service and support.
To be successful in this role, you will need to possess the following essential qualifications and skills:
While not required, the following qualifications are preferred:
To ensure that you have the necessary tools to perform your job duties, you will need to meet the following technology and equipment requirements:
To be successful in this role, you will need to have a dedicated workspace that meets the following requirements:
As an independent contractor with Working Solutions, you will have the opportunity to earn a competitive hourly rate of up to $19 per hour, depending on your performance and the time of year. Contractors who meet or exceed key metrics can earn an average of $16-$19 per hour during peak times and $15.60-$17.50 per hour during non-peak times. Peak rates apply from January to April.
In addition to competitive compensation, you will also enjoy the following benefits:
This is a seasonal contract that runs through April 15th, 2024. You will have the flexibility to create your own schedule, with available hours between 7 am and 11 pm CST, Monday through Sunday. Both weekday and weekend options are available.
At Working Solutions, we're committed to providing a supportive and inclusive environment that allows our contractors to thrive. By joining our team, you will have the opportunity to:
If you're a motivated and tech-savvy individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. To get started, simply click the "Apply" button and complete your profile. You will then be prompted to complete an online assessment, which takes approximately 30 minutes to complete. If you're among the qualified candidates, you will receive an invitation via email within 24 hours to login to our online portal to complete a technology scan and finalize your application.
We're excited to hear from talented candidates like you! Don't miss this opportunity to join our team and make a meaningful contribution to the success of Intuit TurboTax.
Important Note: Working Solutions is currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.
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