At arenaflex, we're revolutionizing the way senior living operators make data-driven decisions with our cutting-edge resident insight and experience platform. Our platform empowers operators to create actionable insights that lead to transformative outcomes for residents, staff, and the entire senior living ecosystem. As a key member of our Production Department, you'll play a vital role in processing information submitted by communities into usable data points about residents. Your attention to detail, exceptional communication skills, and ability to work independently will drive engagement and provide invaluable insights that improve residents' quality of life.
**About arenaflex**
arenaflex is a pioneering company that's redefining the senior living industry with our innovative platform. Fueled by artificial intelligence (AI), our platform simplifies data creation through embedded analytics, offering customers person-centered data that leads to measurable enhancements in residents' quality of life. Our team is passionate about creating a better future for seniors, and we're looking for like-minded individuals to join our mission.
**Job Summary**
We're seeking an experienced Data Entry Editor to join our Production Department. As a Data Entry Editor, you'll be responsible for verifying mined data points are accurately placed in resident profiles and ensuring all Quality of Life metrics are represented in line with the resident's intentions. You'll work closely with our Production Manager to maintain turnaround times standards, adhere to person-centered data entry standards and formatting guidelines, and participate in weekly editor meetings and training sessions.
**Key Responsibilities**
* Cross-checks data mining of written or verbal interviews to ensure accuracy in resident profiles and stories
* Logs accurate time for each ticket to maintain efficient workflow
* Maintains turnaround times standards:
+ Audio ticket turnaround: max 3 hours per audio hour
+ Paper ticket turnaround: max 0.5 hours per profile upload
* Maintains <5 quality errors in tickets noted per month
* Adheres to arenaflex person-centered data entry standards and formatting guidelines
* Follows all Production Department established processes and procedures
* Participates in Weekly Editor Meeting and assigned training sessions
* Adheres to all applicable laws and regulations related to Protected Health Information
**Qualifications**
* Perfect English Grammar
* Exceptional attention to detail
* Ability to focus and perform time-based tasks
* Self-Directed
* Able to work Independently and collaborate in a remote work environment
* Excellent problem-solving skills with the ability to apply knowledge and creativity to resolve standard and complex issues
* Basic professional communication skills, written and verbal
* Excellent typing skills
* Moderate to high comfort with technology including messaging, video conferencing, workflow, and database tools
**Preferred Qualifications**
* 1 year of data entry experience
* Spanish language proficiency
**What We Offer**
* Flexible schedule
* Opportunity to work with a cutting-edge resident insight and experience platform
* Collaborative and dynamic remote work environment
* Professional development and training opportunities
* Competitive compensation package
**How to Apply**
If you're passionate about making a difference in the lives of seniors and have the skills and experience to match, we encourage you to apply for this exciting opportunity. Please submit your application and complete the pre-employment assessments at:
https://app.testgorilla.com/s/4ft1gmvb
Applicants who do not complete these assessments will not be considered.
**Job Type**
* Contract
* Expected hours: No less than 40 per week
* Work Location: Remote
**Benefits**
* Flexible schedule
* Opportunity to work with a cutting-edge resident insight and experience platform
* Collaborative and dynamic remote work environment
* Professional development and training opportunities
* Competitive compensation package
We're excited to hear from you and look forward to reviewing your application!