About The Home Depot
The Home Depot is the world's largest home improvement retailer, with a rich history of innovation and customer satisfaction. As a leader in the industry, we are committed to delivering exceptional products and services to our customers, while fostering a culture of excellence and growth within our organization. Our team is passionate about transforming the way people live, work, and play, and we are seeking a talented Director of Product Management to join our leadership team.
About the Role
We are seeking an experienced Director of Product Management to lead our Payments strategy and operations, driving business value and customer satisfaction through the production of quality products. As a key member of our leadership team, you will be responsible for delivering business value to drive sales, improve efficiency, and enhance customer satisfaction. You will lead the strategic vision and product roadmap across the customer journey, ensuring all products within your portfolio are aligned to the vision. You will identify and connect interdependencies with other products within the customer journey, support business reviews, communicate the product vision, and present across all levels of the organization.
Key Responsibilities
- Strategy & Planning (30%):
- Partner with functional and technical leaders to identify and plan capabilities necessary to meet short and long-term business needs.
- Develop and execute strategic plans in support of key objectives in a timely and fiscally responsible manner.
- Set the overall product vision and strategies for the enterprise product by gaining a thorough understanding of customer and associate needs, both existing and potential.
- Drive growth for the business by applying domain expertise to provide thought leadership and translate vision into action.
- Inform and drive strategic alignment between products in order to provide a seamless user experience across the enterprise.
- Evaluate research and market analysis, meets with third party vendors, and maintains knowledge of industry innovations and technology platforms to inform the strategy for product.
- Operations (25%):
- Understand financial and business impact of proposed product updates and activities within portfolio, prioritizes updates to support the enterprise roadmap, and based on prioritization allocates product funding across the products.
- Drive product development by reviewing performance and directing work efforts of product teams to ensure products are aligned with company, stakeholder and end-user priorities.
- Identify goals, metrics and appropriate analytics to measure the performance of the product and its individual features, and continually makes recommendations and refinements to the product based on learnings.
- Resolves issues within or across product teams that may impair teams from delivery of a quality product in order to meet strategic, financial, and technical goals.
- Provides guidance on design of products while keeping in mind dependencies and integration with other products across the enterprise.
- Drives operational excellence to create internal customer satisfaction and meet product metrics while prioritizing customer needs.
- Understands and articulates the product value creation and business proposition to teams and functional partners.
- Enablement (25%):
- Establishes and refines a highly effective and tactfully executed product management discipline for the associated business domain.
- Supports successful delivery of product management practices by advocating for the position of product management as it relates to customer backed design and prioritizing work based on value.
- Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert.
- Champions business domain and associated product management vision and strategy.
- Creates a healthy team culture of happy and productive associates who understand the vision and strategy and are empowered to make the decisions necessary to execute and meet clearly defined and communicated metrics.
- Drives innovation with her/his team and empowers them to make decisions.
- People Development (20%):
- Shapes and supports product management leaders (direct reports) who can strengthen The Home Depot's product management bench strength, improve upon existing capabilities, and develop others who understand and advocate for product management excellence across the enterprise.
- Attracts, retains, develops and motivates product management talent.
- Manages and coordinates strategic direction for team.
- Provides leadership, mentoring and coaching to direct reports.
- Conducts annual and mid-year reviews.
Requirements
To be successful in this role, you will need:
- Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Preferred Qualifications:
- Proficient in leading a successful product team within a fast-paced, multi-division, national company.
- Proficient in defining, communicating and driving value propositions, success metrics and outcomes.
- Deep domain expertise in associated business domain.
- Proficient in shaping, aligning and guiding execution of strategic direction for domain or significant portfolio segment.
- Proficient in utilizing deep market and industry knowledge to achieve strategic objectives.
- Ability to concisely, confidently and effectively communicate, advocate for, and demonstrate the value of product management.
- Proficient in communicating, building influence and developing relationships with functional and technical leaders across all levels in the organization.
- Proficient in selecting and leading strategic vendor relationships or acting as the primary point of contact for strategic partnerships.
- Proficient in managing and developing direct reports who lead others.
- Minimum Education:
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
- Preferred Education:
- Minimum Years of Work Experience:
- Preferred Years of Work Experience:
- No additional years of experience.
- Minimum Leadership Experience:
- Preferred Leadership Experience:
- Certifications:
- Competencies:
What We Offer
We offer a competitive salary, a comprehensive benefits package, and a dynamic work environment that fosters growth and development. As a member of our team, you will have the opportunity to:
- Work with a talented and dedicated team of professionals who share your passion for innovation and customer satisfaction.
- Develop your skills and expertise through ongoing training and development opportunities.
- Contribute to the success of a leading home improvement retailer that is committed to making a positive impact on the lives of our customers and associates.
- Enjoy a comprehensive benefits package that includes medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
- Take advantage of our flexible work arrangements, including remote work options and flexible hours.
How to Apply
If you are a motivated and experienced product management professional who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, through our online application system. We look forward to hearing from you!
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