Are you ready to embark on a journey of discovery, growth, and adventure? Do you thrive in a dynamic environment where no two days are ever the same? Look no further than arenaflex, where we're passionate about empowering our team members to reach new heights and explore the world.
As a part-time Data Entry Specialist with arenaflex, you'll be an integral part of our team, supporting our customers and colleagues in all aspects of end-user computing. You'll have the opportunity to develop your skills, expand your knowledge, and advance your career while enjoying a flexible and rewarding work-life balance.
**Why you'll love this role**
As a Data Entry Specialist with arenaflex, you'll be responsible for:
* Arranging, installing, testing, and maintaining IT clients' desktop software and hardware; supporting mobile workforce
* Providing guidance to IT clients on all aspects of end-user computing and desktop-based LAN systems software
* Responsible for end-to-end issue ownership, resolution, and communication with representatives
* Providing local training to clients
* Resolving and closing tickets/work orders supporting end-user desktops and peripherals
* Answering customer service issues escalated from the Helpdesk
* Contributing to desktop projects (global installs/renovations) as a project team member
* Remotely analyzing and resolving requests using remote tools
* Investigating and collaborating with other departments to assist with infrastructure-related issues
* Recording client interactions in incident management system including resource management
* Recovering data from hard drives and performing data migration
* Supporting remote access for virtual private network as well as remote/broadband availability for PCs
* Installing and configuring local and network-based printers
* Performing routine maintenance
* Working various shifts, on-call, and ready to travel as required
* Following management direction, complying with IT strategy and methodology
**What you'll need for success**
* Minimum Qualifications:
+ Bachelor's degree in Computer Science, Data Systems, or related field or equivalent work experience/training
+ 3 years of hands-on IT work experience supporting and resolving various PC desktop software and hardware issues
+ Should have firsthand experience supporting PCs in a Windows/TCPIP environment
* Preferred Qualifications:
+ A+ certification
+ MCSE/MCP certification
+ Past IT foundation experience in Aircraft/Airport environment
**Essential Skills and Competencies**
* General knowledge of all Windows-based operating systems including Windows 10
* Knowledge of workflow and with tagging systems
* Knowledge of VPN availability and ability to troubleshoot issues
* Ability to work independently and act in a collaborative, team-based environment
* Should be able to lift at least 50 lbs
**What you'll get**
Join arenaflex and discover a world of opportunities:
* Travel Benefits: Ready to explore the world? You, your family, and your friends can reach 365 destinations on over 6,800 daily flights across our global network.
* Medical Benefits: On day one, you'll have access to your health, dental, prescription, and vision benefits to help you stay healthy. And that's just the beginning – we also offer virtual doctor visits, flexible spending accounts, and more.
* Health Programs: We believe you should be your best self – that's why our health programs provide you with the right tools, resources, and support you need.
* 401(k) Program: Available upon hire, and employer contributions to your 401(k) program are available after one year.
* Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, vehicles, travel, and more.
**Be yourself at arenaflex**
From the colleagues we recruit to the customers we serve, diversity and inclusion are the foundation of the unique workforce at arenaflex. Our 20+ Employee Business Resource Groups are focused on connecting our colleagues to our customers, suppliers, networks, and investors, helping colleagues reach their full potential and establishing a comprehensive workplace to address and surpass the challenges of our diverse world.
Are you ready to feel a huge sense of satisfaction and fulfillment as you do your part to keep the world's largest airline moving smoothly as we care for people on life's journey? Join arenaflex and be yourself.
**Job Benefits**
* Medical Care Protection: Comprehensive medical, dental, and vision plans.
* Retirement Plans: 401(k) plan with employer match to help workers save for retirement.
* Paid Time: Vacation days, sick leave, and holidays.
* Travel Benefits: Free or discounted flights for workers and their families.
* Protection Inclusion: Life insurance, disability insurance, and other optional protections.
* Employee Assistance Programs: Guiding and support services.
* Training and Advancement: Opportunities for career growth and skill development.
* Discounts and Benefits: Discounts on various items and services, including hotels and vehicle rentals.
* Health Programs: Resources to help worker health and wellness.
* Flexible Spending Accounts: Choices for medical and childcare costs.
**Apply Now**
Don't miss out on this exciting opportunity. We're looking forward to hearing from you.