At arenaflex, we're committed to delivering exceptional healthcare services that prioritize the well-being of our patients and the growth of our team members. As a Pharmacy Technician Data Entry, Customer Service professional, you'll play a vital role in driving our mission forward by providing top-notch support to our customers and colleagues alike. If you're passionate about delivering outstanding customer service, possess a strong skillset in data entry, and are eager to join a dynamic team, we encourage you to apply for this exciting opportunity.
**About arenaflex**
arenaflex is a leading healthcare organization dedicated to transforming the way we deliver care. Our commitment to innovation, compassion, and excellence has earned us a reputation as a trusted partner in the healthcare industry. With a focus on patient-centered care, we strive to create a supportive and inclusive environment that fosters growth, collaboration, and success for our team members.
**Job Summary**
As a Pharmacy Technician Data Entry, Customer Service professional, you'll be responsible for providing exceptional customer service, processing orders, and collaborating with our pharmacy team to ensure accurate and timely medication dispensing. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.
**Key Responsibilities**
* Process orders and data entry tasks with accuracy and efficiency
* Collaborate with the pharmacy team to ensure accurate and timely medication dispensing
* Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
* Triaging customer service requests by department, urgency, and information/response required
* Calculating and/or verifying correct dosage based on prescriptions
* Assist in reviewing narcotic Rx's in a timely manner
* Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
* Creating and maintaining accurate customer records
**The Team and Rewarding Benefits**
arenaflex is proud to offer a supportive and innovative team environment that prioritizes the growth and well-being of our team members. As a Pharmacy Technician Data Entry, Customer Service professional, you'll have the opportunity to work alongside a talented team of healthcare professionals who share your passion for delivering exceptional care. Our comprehensive benefits package includes:
* Competitive pay and comprehensive benefits
* Paid training, tuition support, and cross-training opportunities
* FREE business, leadership, and development courses
* Employee discount programs
* Affordable back-up child and elder care
* Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
* And more!
**Required Qualifications**
* Certification/licensed/registered pharmacy technician or as required by state law
* One (1) or more years of experience as a pharmacy technician or working in a call center
**Preferred Qualifications**
* Prior experience in the long-term care industry
* PTCB National Certification
* Education: Verifiable High School Diploma or GED
**Pay Range**
The typical pay range for this role is: $17.00 - $28.46. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.
**Why Join arenaflex?**
At arenaflex, we're committed to creating a workplace that's inclusive, supportive, and empowering. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, live for opportunities to collaborate and make a difference, and make us the #1 Top Workplace in the area. If you're passionate about delivering exceptional care and are eager to join a dynamic team, we encourage you to apply for this exciting opportunity.
**Take the Next Step**
Are you ready to join our team and make a difference in the lives of our patients and colleagues? Apply now and let's discuss how you can become a vital part of our success story.
We're excited to hear from you and look forward to reviewing your application.