Note: The job is a remote job and is open to candidates in USA. Stewart Title is a global real estate services company recognized for its commitment to employee development and community service. The FinCEN Support Coordinator I role involves engaging with field operations, managing client files, and providing support for the FinCEN reporting process while ensuring high-quality customer service and process improvements.
Responsibilities
- Engages in providing professional customer service, communication, organization and analytic skills to drive performance
- Other responsibilities include assisting the manager in identifying process improvements and standards for production and quality
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs all other duties as assigned by management
Skills
- High school diploma required
- Directly engages with field operations including core Escrow and Title Operations, clients and consumers
- Manages and reviews client files
- Answers client inquiries
- Coordinates all the administrative details necessary for the identification, preparation, processing and follow-up of the FinCen reporting process
- Engages in providing professional customer service, communication, organization and analytic skills to drive performance
- Assists the manager in identifying process improvements and standards for production and quality
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs all other duties as assigned by management
- Bachelor's preferred
- Escrow experience preferred
Benefits
- A variety of health and wellness insurance options and programs
- Paid time off
- 401(k) with company match
- Employee stock purchase program
- Employee discounts
Company Overview
- Stewart Title is a global real estate services company. It is a sub-organization of Stewart Title. It was founded in 1893, and is headquartered in Houston, Texas, USA, with a workforce of 5001-10000 employees. Its website is https://www.stewart.com/.