Join the OCHIN Team: Making a Tangible Difference in Healthcare
OCHIN is a rapidly growing national nonprofit health IT organization dedicated to transforming healthcare delivery and driving health equity. With over two decades of experience, we provide leading-edge technology, data analytics, research, and support services to nearly 1,000 community healthcare sites, reaching almost 6 million patients nationwide. Our mission is to ensure that every individual has a fair opportunity to achieve their full health potential, regardless of their background or zip code.
About the Role: Practice Coach (Remote) - 2 Positions Available
We are seeking two experienced Practice Coaches to join our Clinical Operations team. As a Practice Coach, you will provide practice transformation support to our members and customers, helping them establish and reach clinical, operational, and quality improvement goals. This is a unique opportunity to make a meaningful impact in healthcare, working remotely and collaborating with a diverse team of professionals.
Key Responsibilities:
- Provide direct coaching support to clinical practice teams, both in-person and remotely, to help them achieve their goals and adopt best practices.
- Facilitate member team participation in research, operational, and quality improvement projects, and assist them in obtaining and using data to drive change and improve outcomes.
- Use change management and quality improvement principles to provide feedback and recommendations to member clinics for improving clinical and organizational processes.
- Support member team adoption of OCHIN's technology solutions, such as Healthy Planet and Reporting Workbench, to drive practice transformation.
- Build and maintain relationships with internal and external stakeholders, and continuously seek opportunities to improve OCHIN's systems and processes through practice coaching services.
- Manage multiple projects related to clinical improvement simultaneously, and actively participate in OCHIN cross-departmental project teams as needed.
Requirements:
To be successful in this role, you will need:
- Experience in a telecommuter role, including use of remote technologies such as Zoom.
- Demonstrated experience communicating to a wide range of roles and stakeholders, both in writing and oral presentation.
- Experience working with electronic health records, and previous experience with FQHC/Safety Net clinics is desirable.
- Demonstrated coaching and/or team building skills to support health center change agents in applying evidence-based data-driven solutions.
- Excellent computer skills, especially Microsoft applications such as Word, Excel, PowerPoint, Teams, and SharePoint.
- Self-motivated, with strength in anticipating and resolving problems, and demonstrated problem-solving skills.
- Ability to create welcoming, structured spaces for meeting and collaboration, virtually and in-person.
- Ability to travel to urban and rural locations.
Preferred Qualifications:
We welcome candidates with the following qualifications:
- Bachelor's degree in healthcare, communications, or change management, or a related field.
- Minimum of one (1) year of experience supporting healthcare teams in a similar or relevant role (Associate Practice Coach).
- Minimum of three (3) years of experience supporting healthcare teams in a similar or relevant role (Practice Coach).
- Minimum of five (5) years of experience supporting healthcare teams in a similar or relevant role (Sr. Practice Coach).
Career Growth Opportunities and Learning Benefits
At OCHIN, we are committed to supporting the growth and development of our employees. We offer:
- A comprehensive range of benefits, including competitive salary, health insurance, and retirement plans.
- Ongoing training and professional development opportunities to help you advance in your career.
- A collaborative and supportive work environment that encourages learning, innovation, and teamwork.
- Opportunities to work on high-impact projects and make a meaningful difference in healthcare.
Work Environment and Company Culture
OCHIN is a 100% remote organization with a diverse team of professionals working across 46 states. We value:
- A culture of belonging, where every individual is respected and valued.
- A healthy work-life balance, with flexible work arrangements and remote work options.
- Collaboration, innovation, and teamwork, with regular opportunities for connection and feedback.
- A commitment to diversity, equity, and inclusion, and a focus on addressing systemic health inequities.
Compensation and Benefits
We offer a competitive compensation package, including:
- A salary range of $77,235 - $115,852 per year, depending on experience and qualifications.
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and growth, with a focus on supporting employee well-being and success.
How to Apply
If you are a motivated and experienced professional looking to make a difference in healthcare, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert application link]. We look forward to hearing from you!
Equal Opportunity Statement: OCHIN is an equal opportunity employer, committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics.
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