We are a vibrant and steadily growing community located in the heart of California's Central Valley, with a population of 67,834. Our organization is staffed with 381 full-time employees who enjoy a culture of fiscal conservatism, collaboration, teamwork, and dedication to public service and our community. We are seeking a highly skilled and dedicated Public Safety Dispatcher I-II to join our team, working from home and playing a critical role in our emergency response and communications operations.
As a Public Safety Dispatcher I-II, you will be responsible for receiving and evaluating 911 police, fire, and medical emergency calls, dispatching public safety emergency units, and performing a variety of non-sworn office duties in support of law enforcement activities. You will work on a rotating twelve-hour shift, including weekends, holidays, and off-hours shifts, and may be required to work extended shifts in relief or emergency situations.
To be eligible for this recruitment opportunity, applicants must have a minimum of one year of responsible clerical work involving heavy public contact and be able to type a minimum of 35 words per minute. A typing certificate is required, which can be obtained from most adult schools, community colleges, and staffing agencies, or online from https://www.ratatype.com.
Public Safety Dispatcher I: Equivalent to the completion of the twelfth (12th) grade and one (1) year responsible clerical work involving heavy public contact. Public Safety Dispatcher II: Equivalent to the completion of the twelfth (12th) grade and two (2) years of experience as a Public Safety Dispatcher I. Possession of, or ability to obtain, a valid Class C California Driver's License by time of appointment. POST Public Safety Dispatcher Certification is required for Public Safety Dispatcher II.
The ideal candidate will possess excellent communication and interpersonal skills, with the ability to assess and prioritize emergency situations while remaining calm and using sound, independent judgment. You will be able to memorize codes, names, street locations, and other information, and interpret, apply, and explain policies, procedures, and regulations. You will also be able to attend to multiple activities simultaneously, obtain necessary information from individuals in stressful or emergency situations, and compile and summarize information to prepare accurate, clear, and concise reports.
As a Public Safety Dispatcher I-II, you will have the opportunity to develop your skills and knowledge in emergency response and communications, and advance your career in a dynamic and supportive environment. You will be provided with ongoing training and development opportunities, including fire and police training, shift briefing sessions, and participation in drills and test scenarios to prepare for unexpected emergencies.
Our organization values diversity, equity, and inclusion, and is committed to creating a positive and supportive work environment. We offer a competitive salary and benefits package, including a comprehensive health insurance plan, retirement savings plan, and paid time off. Our team is dedicated to providing exceptional service to our community, and we are seeking a highly motivated and dedicated individual to join our team.
The total rewards package for this role includes a competitive salary, with a range of $3,889.80 - $4,728.04 for Public Safety Dispatcher I, and $4,276.44 - $5,198.03 for Public Safety Dispatcher II. We also offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
If you are a highly motivated and dedicated individual with a passion for emergency response and communications, we encourage you to apply for this exciting opportunity. As a Public Safety Dispatcher I-II, you will play a critical role in our emergency response and communications operations, and will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. Apply now to join our team and make a difference in our community!
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