Join the CyraCom Team: Empowering Communication Access for the Deaf and Hearing Communities
CyraCom is a pioneering provider of language interpretation services, dedicated to bridging the communication gap between the Deaf and hearing communities. As a Video Remote Interpreter (VRI) with CyraCom, you will play a vital role in facilitating meaningful interactions between individuals who need language support. Our team of passionate professionals is committed to delivering exceptional service, and we invite you to join us in making a difference in the lives of people across the United States.
About the Role
We are seeking a highly skilled and RID-certified American Sign Language (ASL) interpreter to join our team as a Video Remote Interpreter. As a VRI, you will work with our clients and their Deaf or Hard-of-Hearing patients or customers to provide accurate and culturally sensitive interpretation services via video. This is a unique opportunity to utilize your ASL skills, cultural mediation expertise, and knowledge of visual accessibility to make a positive impact on individuals' lives.
Key Responsibilities
- Provide interpreting and transliterating services for Deaf/Hard-of-Hearing consumers and hearing consumers, primarily in healthcare environments.
- Facilitate communication through the use of American Sign Language, spoken English, cultural mediation, and knowledge about accessibility.
- Maintain the confidentiality of all medical information.
- Adhere to the NAD-RID Professional Code of Conduct.
- Render messages faithfully, conveying the content and spirit of the speaker, using the language most readily understood by the person(s) being served.
- Refrain from counseling, advising, or interjecting personal opinions into interpreted situations.
- Accept assignments with discretion, considering skill, setting, and the consumers involved.
- Demonstrate professional appearance, conduct, and promptness in all interpreted situations.
- Engage in ongoing professional development to enhance knowledge and skills.
- Maintain high professional standards through certification, ethical practices, and professional membership.
Requirements and Qualifications
Essential Qualifications:
- Complete proficiency in American Sign Language (ASL).
- Valid certification from the Registry of Interpreters for the Deaf (RID).
- Knowledge of the NAD-RID Professional Code of Conduct.
- Self-motivated with excellent customer service skills.
- Ability to work independently with minimal supervision.
- Strong judgment and problem-solving abilities.
- Attention to detail and organizational skills.
- Flexibility to plan ahead and maintain a flexible work schedule.
- Strong coaching, development, and communication skills.
- Proficiency in MS Office and other related software and systems.
Preferred Qualifications:
- Medical interpretation experience.
What We Offer
At CyraCom, we value our employees and offer a comprehensive benefits package, including:
- Competitive wages with overtime pay and merit-based increases.
- Sign-on bonus: $3,000 (Full-Time) or $1,500 (Part-Time).
- Monthly internet reimbursement.
- RID renewal annual reimbursement.
- CEU annual reimbursement (4-year cycle).
- Generous benefits package, including Medical, Rx, Dental, Vision, Life, AD&D, Disability, 401(k), Paid Time Off, Employee Assistance, Employee Referral Program, Tuition Reimbursement, and professional development opportunities.
- Diverse, inclusive, and supportive work environment.
- Internal promotion opportunities.
Why Join CyraCom?
By joining our team, you will be part of a leading provider of language interpretation services in a fast-growing and exciting industry. We offer:
- Stability with full-time and part-time work schedules.
- Camaraderie and ongoing support from our team of passionate professionals.
- Opportunities for professional growth and development.
- A chance to make a positive impact on the lives of individuals in the Deaf and hearing communities.
Working Conditions
- Work Location: Remote from a home office in the continental United States or one of our CyraCom offices.
- Physical Demands: Requires sitting for extended periods; occasional lifting and carrying of material weighing up to 30 pounds.
- Equipment Operated: Hardware provided by CyraCom International.
- Potential Hazards: None.
Equal Opportunity Employer
CyraCom International, Inc. is an equal opportunity employer committed to maintaining a diverse, inclusive environment that embraces change, new ideas, respect for the individual, and fosters equal opportunity for success. We have zero tolerance for discrimination, intimidation, or harassment of any kind.
Ready to Apply?
If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application and discuss this opportunity further.
Apply Now
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