At arenaflex, we're passionate about inspiring and improving the world by coloring and protecting what matters. Our paints, coatings, and innovative solutions make the places and spaces in our world brighter and stronger. As a Store Customer Service Specialist, you'll play a vital role in delivering exceptional customer experiences, driving sales growth, and contributing to the success of our retail stores.
**About arenaflex**
arenaflex is a leading manufacturer of paints, coatings, and related products. Our purpose is to inspire and improve the world by coloring and protecting what matters. We're committed to providing our customers with the highest quality products and exceptional customer service. Our people are behind the strength of our success, and we invest and support you in:
* Life … with rewards, benefits, and the flexibility to enhance your health and well-being
* Career … with opportunities to learn, develop new skills, and grow your contribution
* Connection … with an inclusive team and commitment to our own and broader communities
**Job Summary**
We're seeking an experienced Store Customer Service Specialist to join our team in Denham Springs, LA. As a Store Customer Service Specialist, you'll work closely with wholesale and retail customers to determine their needs, answer their questions about arenaflex products, and recommend the right solutions. You'll also be responsible for promptly resolving any customer concerns and ensuring maximum client satisfaction.
**Responsibilities**
* Ensure high levels of customer satisfaction through excellent sales service
* Assist customers in person and over the phone by determining needs and presenting appropriate products and services
* Build productive trust relationships with wholesale and retail customers
* Process sales transactions accurately and consistently with policies and procedures
* Follow and achieve sales goals on a monthly, quarterly, and yearly basis
* Maintain precise work order files and formulas
* Pull appropriate products from the sales floor or warehouse
* Tint and mix products, as needed, to customer specifications
* Stock shelves and set up displays
* Clean store equipment
* Load/unload delivery trucks
* Assist in making deliveries, as needed
* Maintain in-stock and presentable condition assigned areas
* Remain knowledgeable on products offered and discuss available options
* Comply with inventory control procedures
* Suggest ways to improve sales
**Qualifications**
* Must be at least eighteen (18) years of age
* Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
* Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
* Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
**Preferred Qualifications**
* Have a valid, unrestricted Driver's License
* Have at least a High School diploma or GED
* Have at least one (1) year experience working in a delivery, retail, or customer service position
* Have previous work experience selling paint and paint-related products
* Have previous work experience operating tinting and mixing equipment
* Ability to read, write, comprehend, and communicate in more than one language
* Ability to read, write, comprehend, and communicate in Spanish
**What We Offer**
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and inclusive work environment
* Recognition and rewards for outstanding performance
* Comprehensive training and support
* Access to the latest technology and tools
* Flexible scheduling and work-life balance
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online application system. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
**Compensation and Benefits**
arenaflex offers a competitive salary and benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range.
**Disclaimer**
Please be aware that arenaflex recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.